GE Security TruVision DVR 10 User Manual P/N 1068258 • REV A • ISS 06JUL09
Copyright © 2009 GE Security, Inc. This document may not be copied in whole or in part or otherwise reproduced without prior written consent from GE Security, Inc., except where specifically permitted under US and international copyright law. Disclaimer The information in this document is subject to change without notice. GE Security, Inc.
Content Chapter 1 Product introduction 1 Product overview 1 Features 1 Chapter 2 Installation 5 Installation environment 5 Unpacking the TVR 10 and its accessories 6 HDD capacity 6 Back panel overview 7 Connection diagram 8 Chapter 3 Operating instructions 9 Control interfaces 9 Controlling the TVR 10 10 Front panel overview 10 Using the mouse 11 Using the IR remote control 14 Using the Web browser 16 Main menu overview 19 Chapter 4 Basic operation 25 Turning on the TVR 10 25 Live mode 25 Connecting
Chapter 6 Utilities settings 83 Modifying the device name 83 Restoring to factory defaults 84 Managing the hard drive 85 Acknowledging an alarm 86 Rebooting the TVR 10 86 Viewing logs 86 Chapter 7 Upgrading the firmware 89 Upgrade methods 89 Upgrading with a USB flash memory 89 Upgrading through the Web browser 90 Setting up the wftp32 FTP server 91 Upgrading using the FTP server 91 Appendix A Mouse control function 93 Display interface 93 PTZ interface 93 Camera name position configure interface 94 Ar
Chapter 1 Product introduction Product overview This is the TruVision DVR 10 User Manual for models: • TVR-1004-250 • TVR-1004-500 • TVR-1004-1T The TruVision DVR 10 (TVR 10) is a network digital video recorder developed for digital surveillance. The TVR 10 uses an embedded microcontroller unit with the Linux operating system, combining the most advanced technology in video and audio encoding/decoding, hard drive recording, and TCP/IP communication.
Chapter 1: Product introduction • H.
Chapter 1: Product introduction • RTP • ADSL (PPPoE) dialup function • Programming and setup through browser interface • Remote download and playback the recorded files • Remote upgrade of TVR 10 firmware • PTZ control using Web browser • IE for network control • Remote access to log file Other features The TVR 10 supports the following additional features: • Bidirectional audio • Watermarks • Local and remote PTZ control • Multilevel user management • Local and remote log searchin
Chapter 1: Product introduction 4 TruVision DVR 10 User Manual
Chapter 2 Installation Installation environment When installing your product, consider these factors: • Ventilation • Temperature • Moisture • Chassis load Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Ensure that the location planned for the installation of the unit is well ventilated.
Chapter 2: Installation Unpacking the TVR 10 and its accessories When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier.
Chapter 2: Installation Back panel overview Figure 1 below shows the back panel controls and connectors on a typical TruVision series network digital video recorder. Details may vary for specific models. Figure 1: Back panel 1 2 3 4 5 6 RS-485 OUT 1 G T + T- R + R- 1 POWER VGA 1 3 2 4 2 VIN 7 VOUT AIN 8 AOUT 9 ETHERNET ALARM IN 1 2 3 4 G G 10 +12V 11 12 1. Video in 7. USB interface 2. Video out 8. Audio in 3. VGA interface 9. Audio out 4. Alarm out 10.
Chapter 2: Installation Connection diagram Use Figure 2 below as a visual guide to connect the various peripherals to the TVR 10. Figure 2: Rear panel connection diagram RS-485 OUT 1 G T+ T- R+R - 1 POWER VGA 1 3 2 4 2 VIN VOUT AIN AOUT ETHERNET ALARM IN 1 2 3 4 G G +12V L in k/ A ct 1 00 P ow e r F D /C ol 1 2 3 4 5 6 7 8 1. Connect up to four cameras 6. Connect to a USB mouse 2. Connect up to two CCTV monitors (one for main, two for spot) 7. Connect to audio input 8.
Chapter 3 Operating instructions Control interfaces The TVR 10 has three control interfaces: • Built-in interface • Display interface • Web browser interface Built-in interface. The built-in interface is displayed on the VBA monitor. It consists of a main menu and several dialog screens that let you configure and control the device. You can invoke the built-in interface using the front panel, remote control, or mouse. Display interface.
Chapter 3: Operating instructions Controlling the TVR 10 You can control the TVR 10 using: • Front panel control • IR remote control • Mouse control Front panel control. Use the directional arrow buttons to select a command, option, or button on a screen. Use the ENTER button to confirm a selection. IR remote control. Use the directional arrow buttons to select a command, option, or button on a screen. Use the OK button to confirm a selection. Mouse.
Chapter 3: Operating instructions Item 2 Type Numeric buttons Function buttons Name Description HDD Blinking red indicates that video is being recorded. Solid red indicates that the hard drive has an error. Tx/Rx Solid green indicates that the DVR is being accessed by Internet Explorer or Client Software. Blinking green indicates that data is being transferred between the DVR and Internet Explorer or Client Software. 1 to 4 Enter numbers from 1 to 4.
Chapter 3: Operating instructions To use the mouse in live view: 1. Scroll forward and backward between cameras. When in full-screen view, use the scroll button on the mouse to scroll forward and backward through the cameras. 2. Double-click to toggle between full-screen and multiview. When in multiview, double-click a camera to display its image in full-screen view. Double-click again to return to multiview. Mouse shortcut menu To display the mouse control menu, right-click while in live view.
Chapter 3: Operating instructions Command Description PTZ Control Controls a PTZ camera. Right-click to view the following options: Channel: Selects the camera to control Preset: Selects a preset number to use Exit: Returns to display mode Search Displays the Play Back screen. Lets you search for recordings using specific criteria such as by camera, type of event, time, and text. Right-click to return to display mode. Manual Record Displays the Manual Record screen.
Chapter 3: Operating instructions Using the IR remote control Use the IR remote control to carry out functions similar to the front panel buttons. Figure 5: Controls on the IR remote POWER TVR10 2 1 ABC 3 DEF 1 2 3 GHI JKL MNO 4 5 6 PQRS TUV WXYZ 7 8 9 DEL # 5 0 4 INFO PTZ 8 6 ESC MENU 9 7 10 + US + 11 OK SRCH REC C FO LIVE DISP 12 14 13 15 e GE Security Table 4: IR remote control legend Item Name Description 1 POWER Turns off the device.
Chapter 3: Operating instructions Item Name Description 9 MENU Switches from live mode to menu mode and displays the main menu. 10 Ç, È, Å, Æ (arrow buttons) In menu mode, the Left or Right Arrow buttons select commands or options; the Up or Down Arrow buttons edit or OK (central button) select values. OK enters the selection or value. PTZ direction control. Playback speed control. 11 Lens control FOCUS and ZOOM control for camera lens.
Chapter 3: Operating instructions • Check the battery polarity. • Check the remaining charge in the batteries. • Check that the IR remote control sensor is not masked. If the problem still exists, please contact your administrator. Using the Web browser The TVR 10 Web browser lets you view, record, and play back videos as well as manage all aspects of the TVR 10 from any PC connected to your network. The browser’s easy-to-use controls give you quick access to all TVR 10 functions.
Chapter 3: Operating instructions Item Name Description 4 Navigator View video of the selected camera. Right-click the camera to set the viewing stream type (main stream or sub-stream). 5 Taskbar Displays single or four-screen views. Selects multiscreen. Captures screen. Archives video. Lets you talk through a microphone to a speaker connected to the TVR 10 (bidirectional audio). 6 Video adjust Adjusts video image such as brightness, saturation, hue, and audio volume. Restores default settings.
Chapter 3: Operating instructions To quickly archive a segment of a video you are playing back, click the Save button to begin archiving and click again to stop archiving. The resulting video file is saved on your desktop. Click the Download button to download that video file into your hard drive. Viewing logs To view logs using the Web browser interface, click the Log button on the navigation bar. The Log screen displays.
Chapter 3: Operating instructions Viewing video in sub-stream To view video in sub-stream, right-click a camera in the Navigator and select Substream. The camera displays video in sub-stream. Main menu overview The built-in interface includes a main menu with eight command buttons. Each command displays a screen that lets you edit a group of TVR 10 settings. The main menu is shown in Figure 8 below. Access to different option screens varies depending on your access privileges.
Chapter 3: Operating instructions Table 6: Menu commands and screen options Main menu command Dialog screen options Main menu command Dialog screen options Display Device ID Require password Menu timeout Video standard Enable scaler Menu transparency Date and Time Multi-Screen Camera Camera Camera title position Adjust video Time and date display Motion detection Advanced settings Copy to camera Recording Record mode Camera Stream type Resolution Frame rate Bit rate Record schedule Pre-event time
Chapter 3: Operating instructions Table 7 below shows the front panel buttons you can use to display the main menu or various dialog screens. Table 7: Main menu display Button Action MENU Display the TVR 10 main menu SRCH Display the Play Back screen REC Display the Manual Record screen PTZ Display the PTZ interface Note: You must enter a user name and password to display the main menu. The default user name is “admin” with a password of “1234”.
Chapter 3: Operating instructions Table 8: Types of control on the screen Control Description Check box Provides two values: 9 indicates enabled and × indicates disabled. You can click the check box or use the ENTER or OK button to switch between values. List box Provides more than two values for the option. Only one of them can be selected. Click the scroll arrows at the right-hand side of the box to scroll through the possible values. You can also use the Up or Down Arrow buttons to select a value.
Chapter 3: Operating instructions Use the numeric buttons on the remote control to enter characters. Press the numeric buttons repeatedly to cycle through different characters available for that button. The character format and type depends on the value you selected in step 2. Use the Left or Right Arrow buttons to move the cursor within the edit box. Use the DEL button in the remote control to delete the character left of the cursor. 4.
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Chapter 4 Basic operation Turning on the TVR 10 Before turning the TVR 10 power on, make sure that the power supply matches that of the TVR 10 and the AC adapter is connected correctly. Connect at least one monitor to the video out or the VGA interface. Otherwise, you will not be able to see the user interface and operate the device. To turn the TVR 10 power on: 1. Connect power supply correctly. 2. Switch on the manual power button on the back panel.
Chapter 4: Basic operation Figure 10: Recording status Camera status Each icon represents a camera. The icon color shows the camera status. Table 9 below gives the status color code.. Table 9: Camera status Icon Color Status description White No video signal Yellow Standby recording (when recording upon alarm and/or motion) Green Recording Blue Motion detection Red Alarm Activating/deactivating the on-screen status bar Mouse Right-click to open the mouse menu, and then click Status Bar.
Chapter 4: Basic operation Press DISP to manually toggle through single camera and four-screen views . The single camera display reverts back to camera 1 when switching to single view. You can set the auto live mode on the Display menu. Viewing in multiscreen Mouse Right-click to open the mouse menu, and then click Multi Screen. Select the desired display layout. You can select either a fourscreen or single screen view. Front panel/remote control Press DISP to switch to multiscreen display viewing.
Chapter 4: Basic operation Figure 11: Login screen To log on to the TVR 10 user interface: 1. In the User box, select a user. 2. Enter the corresponding password in the Password edit box. 3. Click Confirm to enter the main menu. If there is no response, it means the user name and password are not matched. The TVR 10 will enter the live mode if you enter unmatched logon credentials three times.
Chapter 4: Basic operation Figure 12: PTZ control interface Selecting a camera When in PTZ control mode, press the numeric buttons to select a camera. For example, press the number 2 button to select the second camera PTZ. After selecting the camera PTZ, you can use the control buttons to control the PTZ. PTZ control buttons description Table 10 below provides descriptions of the PTZ control buttons.
Chapter 4: Basic operation Front panel Press PTZ to enter PTZ mode. Press REC and enter a preprogrammed threedigit preset number. Preset starts immediately. If you enter a one or two-digit number, depending on your TVR 10 model, you will change the selected camera. This function is only available if the mouse is not connected to the TVR 10. Remote control Press PTZ to enter PTZ mode. Press SHOT and enter a preprogrammed three-digit preset number. Preset starts immediately.
Chapter 4: Basic operation Figure 13: Manual Record screen The controls and options available on the Manual Record screen are described in Table 10 below. Table 11: Manual Record controls and options Option Description Camera Lists the number of cameras the TVR 10 has. Status Camera work status has four values: • Gray indicates the camera is idle. • Green indicates the channel is recording (including real time recording, alarm recording, motion detection recording).
Chapter 4: Basic operation The Manual Record screen displays listing all cameras. The camera status line shows which cameras are currently recording. 3. Click the camera’s Start/Stop line to begin the recording. A checkmark appears on that camera’s Start/Stop box. 4. Select the next camera you want to start or stop recording. Repeat step 3. 5. To select all cameras for recording, click Start All. All camera status LEDs on the front panel and the on-screen camera status icons on the status bar turns green.
Chapter 4: Basic operation Figure 14: Play Back screen Table 12: Play Back controls and options Option Description Cam Selects a specific camera. Search for Specifies a recorded file type. The file type options include: All, All Time, Motion Detect, Alarm, and Manual. Time Specifies a start and end date/time to conduct a search based on a recording period. Search Begins your search. If there are no files that match your search criteria, a corresponding screen displays.
Chapter 4: Basic operation To search for recorded video: 1. Right-click and click Search in live mode or press PLAY on the front panel or the remote control. 2. If requested, enter your user name and password. The Play Back screen displays. 3. Select the camera you want to search video from in the Camera list box. 4. Select the file type of recorded video you want in the Search For list box. 5. For recording periods, enter the start and end dates as well as times in the Time edit boxes. 6.
Chapter 4: Basic operation Table 13: Playback interface options Option Description MENU Displays or hides the information bar. PLAY Turns the sound on or off. Right or Left Arrow button Adjusts the play progress by percentage (%). Up or Down Arrow button Adjusts the play speed: Normal speed is “1x.” Use the Up Arrow button to increase play speed (2X, 4X). Use the Down Arrow button to decrease play speed (1/2X, 1/4X, 1/8X and single) ENTER Pauses or continues playback.
Chapter 4: Basic operation Figure 15: Playback control interface Table 14: Playback control bar description Control 36 Name Description Skip reverse/forward Skips backward or forward 3% each time. Fast forward/ Slow forward Adjusts the play speed: Normal speed is “1x.” Use the Up Arrow button to increase play speed (2X, 4X). Use the Down Arrow button to decrease play speed (1/2X, 1/4X, 1/8X and single) Pause Pauses the video. Audio Toggles between mute and sound. Click once to mute the video.
Chapter 4: Basic operation Archiving recorded files Archive recorded files using an external device. You can also archive specific incidents in a file. You must be in live mode to play back a recorded file. You can insert a mini-USB hub to the USB port to attach a mouse for navigation and a USB drive for archiving. However, the unit may not support all types of USB hubs. Note: You must have playback privileges to play back recorded files.
Chapter 4: Basic operation 3. Use the Media box to select the backup device you want to use. 4. Click Archive to start the archiving process. When the archiving starts, a corresponding message box displays, indicating the status. If the selected files exceed the capacity of your storage device, an error message displays. Archiving a video segment While playing back a recorded file, the TVR 10 lets you archive a specific segment of the video you are watching. To back up image segments during playback: 1.
Chapter 4: Basic operation Turning off the TVR 10 To turn off the TVR 10: 1. On the main menu, click Utilities, and then click Power Off. — or — Press and hold the Power button on the remote control for at least five seconds. Enter a user name and password if required. 2. Wait 10 seconds then turn off the power switch located on the back of the unit.
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Chapter 5 Advanced setup This chapter covers the advanced setup of your TVR 10. Only users with appropriate access privileges can define and modify advanced configurations. When the following settings are modified and saved, you will be prompted to reboot the TVR 10 in order for the new settings to take effect. You do not need to reboot the device for any other configurations.
Chapter 5: Advanced setup Modifying your password Passwords limit access to the TVR 10 and the same password can be used by several users. When creating a new user, the default password is 0000. Each standard user can modify his or her own password. However, only an administrator can assign or unassign a password to a user. Specify an admin password of up to four digits, ranging from 1 to 4, to allow you access to the system from the front panel and without using the remote control or mouse.
Chapter 5: Advanced setup If the initial and verify passwords entered are identical, the password is saved and becomes effective immediately. However, if both passwords do not match, a warning message appears as shown in the figure below. Press ENTER to confirm and you are returned to the password edit box to the new password again. Adding a new user Only the system administrator can add or delete users. Up to 15 users can be created. To add a new user: 1.
Chapter 5: Advanced setup After adding a new user, the password field remains blank. You can leave the password field blank, or you can assign the user a password. For more information, see “Modifying your password” on page 42. Assigning access privileges All new users must be granted user privileges as privileges are not automatically defined by the system. Users can be given local privileges to do playback, remote playback, and view logs.
Chapter 5: Advanced setup Access privileges Access privileges define what areas in the system a user can access. The TVR 10 access privileges are categorized into two different areas: local and remote. Local Local privileges are for local operation, such as the operating the unit using the front panel, IR remote control, and RS-485 interface.
Chapter 5: Advanced setup Setting up the MAC address Setting up a user with a MAC address from the user’s computer prohibits access to the TVR 10 from other computers. To set up a MAC address: 1. At the PC DOS prompt, use the “ipconfig” command to obtain the MAC address of that PC (in 6 bytes). 2. On the TVR 10 User screen, click Set Privileges to display the Set Privileges screen. 3. Click the MAC address edit box.
Chapter 5: Advanced setup Camera settings This section describes how to change camera settings from the Camera Configuration screen. Camera options that you can configure are listed below. You can change these settings in any order.
Chapter 5: Advanced setup 2. Select a camera from the Camera box. 3. Enter the new camera name in the Camera Name edit box. Click the Camera Name edit box to enter the edit mode. You can enter numerals, uppercase and lowercase letters (see “Using an edit box” on page 22 for more information). The camera name can support 32 characters. Press ENTER to exit the edit mode. 4. Click Confirm to save your changes. Click Cancel or press ESC to abort.
Chapter 5: Advanced setup • Solid white • Not displayed 3. Enter the Date and Time Position Setup interface. Click the Date & Time OSD Position button to enter the Date and Time Position Setup interface as shown in the figure below. 4. Position the on-screen date and time. The interface displays a grid with the date and time at the top center of the screen. Drag the date and time grid or use the directional arrow buttons (Up, Down, left, or Right) to move the date and time position.
Chapter 5: Advanced setup Figure 17: Adjust video screen To adjust the video image: 1. Display the Camera Configuration screen and select a camera. 2. Click the Adjust Video Setup button to display the Adjust Video screen. 3. Make the appropriate video image adjustments. You can adjust the video image’s brightness, contrast, hue, and saturation by clicking the corresponding Adjust button. Click the corresponding Adjust button to display the Adjust screen.
Chapter 5: Advanced setup Figure 18: Area masked To define privacy masking: 1. Display the Camera Configuration screen and select a camera. 2. Click Advanced Settings Setup to display the Advanced Settings screen. 3. Select the Enable the Privacy Masking check box to enable privacy masking. 4. Click Privacy Masking Zone to enter the Mask Area Setup interface. The setup interface displays a grid (22 x 18 panes for PAL, 22 x 15 for NTSC). A single pane in yellow is displayed at the top left corner.
Chapter 5: Advanced setup 6. Click the mouse to save that area for privacy masking. 7. Press ENTER to return to the Advanced Settings screen. 8. Repeat steps 4 to 7 for additional areas for privacy masking. You can set up four masked areas on a screen. 9. Click Confirm on the Advanced Settings screen to save your changes and return to the main menu. Note: The cancel privacy masking, disable the Privacy Masking option on the Advanced Settings screen.
Chapter 5: Advanced setup Figure 19: View Tampering Handle screen Defining a camera tamper alarm requires the following tasks: 1. Specify the detection sensitivity level. 2. Define the on-screen area that can trigger a camera tamper alarm. 3. Configure the tamper alarm response. Note: These tasks define a camera tamper alarm for only a single camera. You will need to perform these tasks for every camera that requires a tamper alarm. To specify the detection sensitivity level: 1.
Chapter 5: Advanced setup To define the tamper alarm response: 1. In the Advanced Settings screen, click Camera Tamper Area to display the Camera Tamper Rules screen. 2. Define an alarm schedule. The system’s handling of a camera tamper alarm depends on the alarm schedule. In the Rules screen, select the day of the week in the Alarm Schedule list box for which you want to set the response time schedule. Enter the time period for the response in the Period edit boxes.
Chapter 5: Advanced setup Figure 20: Video signal loss handle screen To define a video loss alarm: 1. Display the Camera Configuration screen and select a camera. 2. Click Advanced Settings to display the Advanced Settings screen. 3. Click Video Loss option. The Rules option becomes active. 4. Define the video loss alarm schedule. The system’s handling of a video loss alarm depends on the alarm schedule.
Chapter 5: Advanced setup 7. Repeat steps 2 to 6 for additional cameras. Motion detection alarm The TVR 10 lets you define motion detection alarms. A motion detection alarm refers to an alarm triggered when a camera detects a motion. The alarm displays on the status bar of the screen. You can define the level of sensitivity to motion, the area on screen where the motion is detected, and specify which cameras can record the motion when a motion alarm is detected.
Chapter 5: Advanced setup 4. Define the motion detection area. Move the pointer or use the directional arrow buttons (Up, Down, Left, or Right) to move the yellow pane to the zone you want to mask. Click to select that area for motion detection. The yellow panes turn red, indicating an alarm will trigger if motion is detected within this area. Drag the mouse or use the directional arrow buttons to extend or shrink the motion detection area. 5.
Chapter 5: Advanced setup 2. Select the cameras you want to record for motion detection. Select the cameras you want to begin recording when the system receives a motion detection alarm. Check one of the camera boxes to select that camera. Click again to deselect. You can select more than one camera. Note: For cameras to be able to record for a motion detection alarm, you must first configure them for motion recording. See “Defining a recording schedule” on page 65 for more information. 3.
Chapter 5: Advanced setup Check the check box or use the Up or Down Arrow buttons and the ENTER button to enable or disable these options. 5. To copy the alarm rules to another day, select a day in the Copy to list box and click Copy. 6. Click Confirm on the Rules screen to save your setup. Note: The TVR 10 will prompt you to reboot in order for the schedule to take effect. Display settings Use the Display screen to configure how information is displayed on screen.
Chapter 5: Advanced setup To change the device ID: 1. Click Display on the main menu to open the Display screen as shown in the figure below. 2. Click the Device ID edit box to enter into edit mode. 3. Enter the new device ID. The device ID value ranges from 1 to 255. 4. Click Confirm to save your changes. Video output standard The TVR 10 can support NTSC or PAL video output. NTSC is the default format. To modify the video output standard: 1. Click Display on the main menu to open the Display screen. 2.
Chapter 5: Advanced setup Figure 21: Date & time screen To configure the TVR 10 system date and time: 1. Select Display in the main menu to display the Display Configuration screen. 2. Click Date & Time Setup to display the Date & Time screen. 3. Specify a date format using the Date Display Mode list box. The following are available formats: • MM DD YY • DD MM YY • YY MM DD 4. Enter a date. Click the Date edit box to enter into edit mode. Use the number buttons to enter a date. 5. Enter the time.
Chapter 5: Advanced setup Multi-screen layout When you turn on the TVR 10, the system automatically enters into the live mode. Use the following buttons to toggle between different display options: Button Function DISP Toggles between a single screen display to a four screen display Numeric buttons (1-4) Switch between cameras on a single screen The Multi-Screen screen, displayed in Figure 22 below, lets you configure the display properties when in live mode.
Chapter 5: Advanced setup • • • • • 30 seconds 1 minute 2 minutes 5 minutes Never Audio preview Check the Audio Preview check box if you want the TVR 10 to play the audio of the camera when displaying a single camera. Display layout setup Use this option to define the order of the cameras to be displayed when in live mode. If you have selected a four-screen display mode, the video frame should display four panels.
Chapter 5: Advanced setup Figure 23: Recording channel configuration Record mode This option lets you specify how the TVR 10 responds when the HDD becomes full. Select Stop Recording to trigger a Hard Disk Full exception. Recording will not continue if the HDD is full and you have the Stop recording option selected. Select Overwrite to overwrite the earliest recorded files when the HDD is full to continue recording.
Chapter 5: Advanced setup Option Description Frame Rate Specifies the frame rate for the selected resolution. Options include: 25 (PAL)/30 (NTSC) 22, 20, 18, 16, 15， 12, 10, 8, 6, 4, 2, and 1. Pre-Event Time This option is used if you have the motion detection and/or external alarms enabled. Pre-event time refers to the time recorded before a motion or external alarm is triggered and includes the alarm data.
Chapter 5: Advanced setup To define a recording schedule: 1. Display the Schedule screen. On the Recording Channel Configuration screen, click Record to enable recording. Then click Schedule to display the Schedule screen. 2. Select a day of the week for which you want to set the recording schedule. Select a day of the week using the Day list box to define specific periods for recording during that day. If you want to the TVR 10 to record the entire day, check All Day to enable All Day recording. 3.
Chapter 5: Advanced setup • If you set your record type to Motion or other related types, you must define the Motion Detection alarm in order to trigger motion recording. See “Motion detection alarm” on page 56 for more information. • If record type is Alarm or other related types, you must define alarms to trigger alarm recording. See “Alarm settings” below for more information. Alarm settings Use the Alarms screen to define how the TVR 10 handles alarms.
Chapter 5: Advanced setup Select the Alarm check box to enable that alarm input. The Rules and PTZ Rules options become active. 4. Select your cameras for alarm handling. Click Rules to display the Alarm In Handling screen as shown below. Check the cameras from which you want to record an alarm input in the Record Camera check boxes to enable or disable the camera channel. Note: In order for a camera to record an alarm, the recording option and type must be enabled on the Schedule screen.
Chapter 5: Advanced setup In the Alarms screen, click PTZ Rules to display the PTZ Rules screen, as shown in the figure below. Select a camera, and then click one or more of following PTZ linkages: Preset, Preset tour, Enable Cruise (shadow tour). When an option is enabled, enter the number for the PTZ preset to be used. See “PTZ settings” on page 76 for more information on defining PTZ presets. Note: Make sure that the PTZ you are using can support preset, preset tour, and shadow tour functions.
Chapter 5: Advanced setup Period 1 and enter the start and end time periods for the selected day. Each day can have up to four time periods. Repeat for each day of the week. If the desired times for this alarm output are identical to those for other days, click Copy To and specify the day of the week to which you want to copy this schedule. Select All if the same schedule is used all week. Click Copy. 4. Click Confirm to save your settings and return to the Alarms screen. 5.
Chapter 5: Advanced setup Condition When alarm occurs Network failure Network connection was lost. NTSC/PAL mismatch The input and output have a different video format. Use the Notification screen (displayed in Figure 26 below) to define how you want to be notified of these exceptions. To display the Notification screen, click Notification Setup on the Alarms screen.
Chapter 5: Advanced setup • Subnet mask • Gateway IP • Network communication port • HTTP port • PPPoE (Point-to-Point Protocol over Ethernet) • DDNS (Dynamic Domain Name System) Note: When a network parameter is modified, the TVR 10 will prompt you to save and reboot the unit. To display the Network screen, click Network. The Network screen displays as shown in Figure 27 below. Figure 27: Network setup Network settings Table 19 below describes the Network screen options.
Chapter 5: Advanced setup Option Description Port Specifies the network access port number. This value must be greater than 2000. Mask Specifies the subnet mask. Default value is 255.255.255.0. Gateway Specifies the gateway IP address. The gateway IP is used to communicate in different network segments. Http Port Specifies the port used for the Internet Explorer (IE) browser. The default value is 80. This value can be modified. Advanced settings Specifies the advanced IP settings.
Chapter 5: Advanced setup PPPoE setup Use the PPPoE Setup screen (shown in Figure 28 below) to define settings for the PPPoE function. Figure 28: PPPoE setup To use the PPPoE function: 1. Click Advanced Settings on the Network screen to display the Network Advanced Settings screen. 2. Select an NIC type. Press Confirm to save and return to the Network screen. 3. Enter a port number. In the Port edit box, use numeric keys to enter the port number. The port number must be higher than 2000. 4.
Chapter 5: Advanced setup connection is successful, the TVR 10 displays the dynamic Internet IP address on the Network screen. DDNS setup Use the DDNS setup screen (shown in Figure 29 below) to define the settings for the DDNS function. Before you can configure the DDNS settings, you must first create an account through the DynDNS Web site (www.dyndns.com). Figure 29: DDNS setup To define the DDNS settings: 1. Click DDNS Setup on the Network screen to display the DDNS Setup screen. 2.
Chapter 5: Advanced setup PTZ settings Use the PTZ screen, shown as Figure 30 below, to define PTZ functions for cameras connected to your TVR 10. An RS-485 port is available at the TVR 10 back panel for PTZ control.
Chapter 5: Advanced setup Option Description PTZ type Specifies the PTZ protocols. See Appendix D “PTZ protocols” on page 101 for a list of PTZ types. Note: If you select the Pelco-P protocol, define the PTZ address plus or minus 1 the Camera ID. For example, if the camera ID is 2, the TVR 10 PTZ address should be set as 3. Preset setup Displays the Preset Setup screen. Preset tour setup Displays the Preset Tour Setup screen. Shadow tour setup Displays the Shadow Tour Setup screen.
Chapter 5: Advanced setup Camera CyberDome II Legend Switch setting Address switches 0000000000 Protocol switches 0000 Address switches 0000 Protocol switches 5 Address switches 0000 Preset position Preset position represents the camera’s position, zoom, focus, and iris. You can save up to 128 preset positions. Make sure your PTZ supports the preset function before you configure your presets. To display the Preset Setup screen, click Preset Setup on the PTZ screen.
Chapter 5: Advanced setup 5. Use the IRIS±, FOCUS±, and ZOOM± buttons to adjust the iris, focus, and zoom. 6. When finished adjusting, click Save to save that preset number. 7. Repeat steps 2 to 6 for additional presets. 8. Click Return to return to the PTZ screen. 9. Click Confirm on the PTZ screen to save all changes. To delete a PTZ preset position: 1. Select a preset number on the Preset Setup screen. 2. Click Delete. 3. Repeat steps 1 to 2 for additional presets you want to delete. 4.
Chapter 5: Advanced setup Figure 31: Preset sequence screen To define a preset tour sequence: 1. Click Preset Tour Setup on the PTZ screen to open the Preset Tour Setup screen. 2. Enter a Tour Number. You can define up to 16 different preset tour sequences. Each preset tour sequence is comprised of preset points, and each preset point includes a preset position, dwell, time, and speed. 3. Define a preset point. For each preset point, enter a cruise point number, preset number, dwell time, and dwell speed.
Chapter 5: Advanced setup Use the Shadow Tour Setup screen to define shadow tours. To display the Shadow Tour screen, click Shadow Tour Setup Note: The instructions below do not cover all PTZs. To define a shadow tour: 1. Click Shadow Tour Setup on the PTZ screen to display the Shadow Tour Setup screen. 2. Click Rec to display the PTZ control interface. 3. Use the directional arrow buttons to control the PTZ camera movement. 4.
Chapter 5: Advanced setup 82 TruVision DVR 10 User Manual
Chapter 6 Utilities settings The Utilities Configuration screen lets you configure the following system settings: • Modify system information • View logs • Acknowledge an alarm • Manage HDD • Upgrade the firmware • Restore factory defaults • Reboot the TVR 10 • Power off Modifying the device name The system information provides reference information about your TVR 10 such as the unit name, serial number, firmware version, and device model.
Chapter 6: Utilities settings 3. The default unit name is “TruVision Recorder.” Click the Unit Name edit box to enter into edit mode. 4. Enter the new unit name. See “Using an edit box” on page 22 for more information on entering text. 5. Click the edit box to exit the edit mode. 6. Click Confirm to save your changes. Restoring to factory defaults Use the Factory Defaults Restore button on the Utilities screen to restore the TVR 10 to its factory settings.
Chapter 6: Utilities settings Managing the hard drive Use the Hard Disk screen, as shown in Figure 33 below, to manage your hard drive. To display the Hard Disk screen, click Hard Disk Manage on the Utilities screen. Figure 33: Hard Disk screen Checking the HDD status Select the HDD (hard disk drive) required in the Select HD list box. The following information appears: • Capacity • Free space • Idle • Status Formatting the HDD Before formatting the HDD, stop all recording.
Chapter 6: Utilities settings 4. When formatting is completed, click OK. The Hard Disk screen displays. 5. Click Return to the return to the Utilities screen. Acknowledging an alarm Click Alarm Output Stop on the Utilities screen to acknowledge an alarm. This command only applies if the Alarm Output has been set to manual. See “Alarm settings” on page 67 for more information. Rebooting the TVR 10 To reboot the TVR 10, click Reboot Start on the Utilities screen.
Chapter 6: Utilities settings Searching for logs You can also search for recorded logs by the following: Options. There are four log options: All, Category and Time, Time, and Category. Main information types. There are four main information types: All, Alarm, Notification, and Operation. Sub information types. There are several different types of sub information depending on the main type selected. See Table 23 below for more information. Date and time.
Chapter 6: Utilities settings To search logs by date and time: 1. Display the View Log screen. 2. Enter a start time using the Start Time edit box. 3. Enter an end time using the End Time edit box. 4. Click Search Log to start your search. 5. If you want further information on the logs, click More Info . 6. Click Return to the return to the main menu.
Chapter 7 Upgrading the firmware The TVR 10 firmware is stored in the flash memory. Use the upgrade function to write the firmware file (digicap.DAV) into the flash memory. You need to upgrade firmware when it has become outdated. Upgrade methods There are several ways to upgrade your firmware: • Use the USB function of the Upgrade screen on the Utilities screen. Make sure the firmware file is placed under root directory of USB flash memory. • Use the client software to upgrade the firmware file.
Chapter 7: Upgrading the firmware 2. Select the USB upgrade mode. Connect a USB flash memory to the TVR 10 and confirm that the firmware file is in the root directory. Click USB to start the upgrade. Note: The firmware must be downloaded to the USB main directory and the file named “digicap.” 3. When finished, right-click or press ESC to return to the main menu. 4. Reboot the TVR 10. Upgrading through the Web browser You can log in to the TVR 10 Web browser to perform a firmware upgrade.
Chapter 7: Upgrading the firmware Note: The TVR 10’s on-screen display will not provide any status indication prior to rebooting. Setting up the wftp32 FTP server This section describes how to configure your FTP server. To set up the wftp32 FTP server: 1. Start the wftp32 program. 2. Display the User/Rights Security screen by clicking Security and User/Rights. 3. Set the user and its rights. a. Click New User. b. Create a user named “target” and set its password. c.
Chapter 7: Upgrading the firmware through the network and download the firmware file. Click Confirm at the prompt to begin the upgrade process. 5. When finished, the system needs to reboot. Click Confirm to start the reboot or press Cancel to reboot later. The new firmware will start to work after rebooting.
Appendix A Mouse control function Display interface Table 24: Display interface Mouse control Function Double-click Toggles between single camera to multiscreen views.
Appendix A: Mouse control function Mouse control Function [1] Using the mouse can only call the first 96 of the 128 presets. Camera name position configure interface Table 26: Channel name or OSD position configure interface Mouse control Function Drag Camera name position follows the pointer.
Appendix A: Mouse control function Text input interface Table 28: Test input interface Mouse control Function Click Displays virtual keyboard, input text, and save and exit Right-click Cancels the text and exit the edition Scroll wheel Cursor goes to the previous or next character Playlist interface Table 29: Playlist interface Mouse control Function Click Selects the file to copy or cancel Scroll wheel forward Selects the previous file Scroll wheel backward Selects the next file Right-clic
Appendix A: Mouse control function 96 TruVision DVR 10 User Manual
Appendix B Specifications Model TVR 10 Video compression H.264 Display resolution PAL: 704 × 576, NTSC: 704 × 480, VGA: 1024 x 768 Playback resolution QCIF/CIF/2CIF/DCIF/4CIF Video input 4 channels, BNC (1.0 Vp-p, 75 Ω) Main output 1 channel, BNC (1.0 Vp-p, 75 Ω) Spot output 1 channel, BNC (1.0 Vp-p, 75 Ω) Frame rate (per channel) 4CIF: 6 fps DCIF: 12 fps 2CIF: 15 fps CIF: 25(P)/30(N) fps Audio compression OggVorbis, 16 Kbps Audio input 1 channel, RCA (2.0~2.
Appendix B: Specifications Model TVR 10 Relay output 1 Voice talk 1 channel (using audio in) Support Buzzer Yes Power supply 12 VDC Power consumption 40 W Operating temperature 14 to 131°F (−10 to 55°C) Relative humidity 10% to 90% Dimensions (W x H x D) 12.36 x 1.77 x 8.88 in (314 x 45 x 225 mm) Weight Approx. 3.5 lb. (1.
Appendix C Troubleshooting Place the TVR 10 in well-ventilated space so that it operates within the allowed range of temperature and humidity as in specification. If the circuit board is wet, dust on circuit board can cause a short circuit. The circuit board, plug and socket, housing fan and housing should be cleaned by brushing regularly. Failure Possible reasons After plugging in and turning on the unit, the Power cable is not functioning.
Appendix C: Troubleshooting Failure Possible reasons Client software cannot view the TVR 10 live image. Network error. 100 Connected using wrong TVR 10 parameters (IP address, port number, username or password, etc).
Appendix D PTZ protocols The following table lists the PTZ protocols in alphabetical order.
Appendix D: PTZ protocols 102 TruVision DVR 10 User Manual
Appendix E Factory defaults Menu defaults Function Setting Date format MM/DD/YY Normal record speed 30 frames per second (NTSC), 25 frames per second (PAL) at CIF Stream type Audio & Video Menu timeout 1 minute Video standard NTSC Disk overwrite mode Overwrite Brightness 50% Contrast 50% Hue 50% Saturation 50% Daylight Savings Time Off Network defaults Function Setting IP address 192.168.111.111 Subnet mask 255.255.255.0 Gateway address 0.0.0.
Appendix E: Factory defaults Function Setting Port 8000 Http port 80 104 TruVision DVR 10 User Manual
Appendix F Warranty and support Warranty information The warranty period for the TVR 10 is three years from the date of delivery. Contacting support For help installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, contact us during business hours (Monday through Friday, excluding holidays). Table 31: Technical support North America T 888 GE Security (888.437.
Appendix F: Warranty and support Latin America F 1 305.593.4300 E InfraSec.TechnicalServicesLatinAmerica@ge.com InfraSecCustomerService.LatinAmerica@ge.com Europe, Middle East, and Africa W Select Customer Support at www.gesecurity.eu China, India, Singapore, Taiwan, Southeast Asia E 106 ges.asiatechservice@ge.
Index A H acknowledging an alarm, 86 alarm settings alarm relay output, 70 exceptions, 71 external alarm input, 68 archiving archiving a video segment, 38 archiving recorded files from a file list, 37 archiving the day's recorded files, 37 HDD capacity, 6 B back panel overview, 7 C camera settings adjusting the video image, 49 camera name, 47 camera name positions, 48 camera tamper alarm, 52 motion detection alarm, 56 on screen date and time position, 48 privacy masking, 50 video loss alarm, 54 D disp
Index P playing back video playback interface, 32 playing back a recorded file, 34 playing back video with a mouse, 35 searching for a recorded video, 34 product overview, 1 PTZ camera control calling up a preset PTZ position, 30 PTZ control buttons, 29 PTZ control interface, 28 PTZ settings preset position, 79 preset tour, 80 PTZ screen options, 77 shadow tour, 81 R rebooting the TVR 10, 86 recording settings camera recording, 64 defining a recording schedule, 65 record mode, 64 restoring to factory defa
