User's Manual

$,INK7"25SER-ANUAL
3ECTION4ROUBLESHOOTING
4ROUBLESHOOTING
4HISCHAPTERPROVIDESSOLUTIONSTOPROBLEMSTHATCANOCCURDURINGTHEINSTALLATIONANDOPERATIONOFTHE7"2
2EADTHEFOLLOWINGDESCRIPTIONSIFYOUAREHAVINGPROBLEMS4HEEXAMPLESBELOWAREILLUSTRATEDIN7INDOWS
§
80)F
YOUHAVEADIFFERENTOPERATINGSYSTEMTHESCREENSHOTSONYOURCOMPUTERWILLLOOKSIMILARTOTHEFOLLOWINGEXAMPLES
7HYCANT)ACCESSTHEWEBBASEDCONlGURATIONUTILITY
7HENENTERINGTHE)0ADDRESSOFTHE$,INKROUTERFOREXAMPLEYOUARENOTCONNECTINGTOAWEBSITEON
THE)NTERNETORHAVETOBECONNECTEDTOTHE)NTERNET4HEDEVICEHASTHEUTILITYBUILTINTOA2/-CHIPINTHEDEVICEITSELF
9OURCOMPUTERMUSTBEONTHESAME)0SUBNETTOCONNECTTOTHEWEBBASEDUTILITY
s-AKESUREYOUHAVEANUPDATED*AVAENABLEDWEBBROWSER7ERECOMMENDTHEFOLLOWING
s)NTERNET%XPLORERORHIGHER
s.ETSCAPEORHIGHER
s-OZILLAORHIGHER
s/PERAORHIGHER
s3AFARIORHIGHERWITH*AVAORHIGHER
s#AMINOORHIGHER
s&IREFOXORHIGHER
s6ERIFYPHYSICALCONNECTIVITYBYCHECKINGFORSOLIDLINKLIGHTSONTHEDEVICE)FYOUDONOTGETASOLIDLINKLIGHTTRYUSING
ADIFFERENTCABLEORCONNECTTOADIFFERENTPORTONTHEDEVICEIFPOSSIBLE)FTHECOMPUTERISTURNEDOFFTHELINKLIGHTMAY
NOTBEON
s$ISABLEANYINTERNETSECURITYSOFTWARERUNNINGONTHECOMPUTER3OFTWARElREWALLSSUCHAS:ONE!LARM"LACK)CE
3YGATE.ORTON0ERSONAL&IREWALLAND7INDOWS
§
80lREWALLMAYBLOCKACCESSTOTHECONlGURATIONPAGES#HECKTHE
HELPlLESINCLUDEDWITHYOURlREWALLSOFTWAREFORMOREINFORMATIONONDISABLINGORCONlGURINGIT