User's Manual

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customer shall submit a claim to D-Link as outlined below:
 The customer must submit with the product as part of the claim a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the
same.
The original product owner must obtain a Return Material Authorization (—RMA“) number
from the Authorized D-Link Service Office and, if requested, provide written proof of purchase
of the product (such as a copy of the dated purchase invoice for the product) before the
warranty service is provided.
 After an RMA number is issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit, and
the RMA number must be prominently marked on the outside of the package. Do not include
any manuals or accessories in the shipping package. D-Link will only replace the defective
portion of the Product and will not ship back any accessories.
 The customer is responsible for all in-bound shipping charges to D-Link. No Cash on
Delivery (—COD“) is allowed. Products sent COD will either be rejected by D-Link or become
the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link
Systems, Inc., 53 Discovery Drive, Irvine, CA 92618. D-Link will not be held responsible for any
packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to
the customer via UPS Ground or any common carrier selected by D-Link, with shipping
charges prepaid. Expedited shipping is available if shipping charges are prepaid by the
customer and upon request.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link‘s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by
D-Link not to be defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link‘s
judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence,