User's Manual

87D-Link DIR-842 User Manual
Section 5 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DIR-842. Read the
following descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a dierent
operating system, the screenshots on your computer will look similar to the following examples.
1. Why can’t I access the web-based conguration utility?
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be on the same IP subnet to connect to the web-based utility.
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- Microsoft Internet Explorer® 9 and higher
- Mozilla Firefox 20 and higher
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- Apple Safari 5.1 and higher
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dierent cable or connect to a dierent port on the device if possible. If the computer is turned o, the link light may not be
on.
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Norton Personal Firewall, and Windows
®
XP rewall may block access to the conguration pages. Check the help les included
with your rewall software for more information on disabling or conguring it.