User's Manual

126D-Link DIR-836L User Manual
Section 6 - Troubleshooting
Troubleshooting
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descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a dierent operating
system, the screenshots on your computer will look similar to the following examples.
1. Why cant I access the web-based conguration utility?
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website nor do you have
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the same IP subnet to connect to the web-based utility.
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- Microsoft Internet Explorer® 7 and higher
- Mozilla Firefox
- Google™ Chrome
- Apple Safari 4 and higher
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cable or connect to a dierent port on the device if possible. If the computer is turned o, the link light may not be on.
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Personal Firewall, and Windows
®
XP rewall may block access to the conguration pages. Check the help les included with
your rewall software for more information on disabling or conguring it.