User's Manual
86
D-Link DIR-6 User Manual
Section 12 - Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DIR-6. Read
the following descriptions if you are having problems. (The examples below are illustrated in Windows
®
XP. If you
have a different operating system, the screenshots on your computer will look similar to the following examples.)
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website on
the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself.
Your computer must be on the same IP subnet to connect to the web-based utility.
a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may
not be on.
Sygate, Norton Personal Firewall, and Windows
®
XP firewall may block access to the configuration pages. Check the
help files included with your firewall software for more information on disabling or configuring it.