User`s manual
399
DWS-1008 User’s Manual
D-Link Systems, Inc.
Appendix A - Troubleshooting
To disable the decryption option in Ethereal:
a. In the decode window, right-click on the IEEE 802.11 line.
b. Select Protocol Preferences to display the 802.11 Protocol Preferences
dialog.
c. Click next to Ignore the WEP bit to deselect the option. This option is
applicable for any type of data encryption used by AP radios.
6. Enable the snoop lter on the AP, using the following command:
set snoop {filter-name | all} mode {enable [stop-after num-pkts] | disable}
7. Stop the Ethereal capture and view the monitored packets. The source IP address
of a monitored packet identies the Distributed AP that copied the packet’s payload
and sent it to the observer.
Capturing System Information for Technical Support
For problems you cannot solve yourself, use the show tech-support command to generate
a report of your switch’s conguration and status, which you can show to the D-link Technical
Support.
Displaying Technical Support Information
The show tech-support command combines a group of show commands to provide an
in-depth snapshot of the status of the switch. The output displays details about the system
image and conguration used after the last reboot, the version, ports, AAA settings, and other
conguration values, and the last 100 log messages.
Run this command before calling the D-Link Technical Support.