User`s manual

378
DWS-1008 User’s Manual
D-Link Systems, Inc.
Appendix A - Troubleshooting
Troubleshooting
Some common problems that occur during installation and basic conguration are simple
to solve. However, to “recover” the system password, you must delete the existing
conguration.
System logs provide a history of MSS events. Traces display real-time messages from all
MSS areas. Some show commands are particularly useful in troubleshooting. The show
tech-support command combines a number of show commands into one, and provides an
extensive snapshot of your switch conguration settings for the D-Link Technical Support.
Fixing Common Setup Problems
The table below contains remedies for some common problems that can occur during basic
installation and setup of a DWS-1008 switch.
Setup Problems and Remedies
Symptom Diagnosis Remedy
Switch does not
accept conguration
information for an
DWL-8220AP access
point or a radio.
The country code
might not be set
or might be set for
another country.
1. Type the show system
command to display the
country code congured on
the switch.
2. If the value in the System
Countrycode eld is NONE
or is for a country other than
the one in which you are
operating the switch, use the
set system countrycode
command to congure the
correct country code. (See
“Specifying the Country of
Operation” on page 38.)