User manual

12
Boxee FAQ
1. What is Boxee?
Boxee is the best way to watch movies, TV shows and clips from the Internet on your
TV. You can buy a device powered by Boxee or build your own Boxee using a new or
used computer.
2. What can I watch on my Boxee?
If it’s available on the Internet, then you can probably watch it on your Boxee - there
are more than 40,000 TV show episodes and movies currently available through
Boxee. Plus, you can play personal stuff from your network or hard-drive.
3. How do I watch live TV?
It depends on what you want to watch. Some Boxee applications like BBC or MLB
broadcast live content. However, most content from mainstream TV makes it way into
our TV Show library soon after it airs.
4. Are there monthly fees to use the Boxee?
Boxee does not charge you any monthly fees, but some premium applications
accessible through Boxee require a fee.
5. What is the Boxee Box by D-Link?
It's the first major device powered by Boxee on the market. It’s an all-in-one box
specialized to run Boxee and it comes with a useful QWERTY remote -- all
eliminating the need to use a computer to run Boxee on your TV.
6. Why does Boxee require a login?
Boxee is meant to be social - not just with friends online, but also with people in your
house. With this in mind we designed Boxee with multiple user accounts so that your
social network, favorite TV shows and apps remain personalized and accessible only
to you. If you want Boxee to log in to your account automatically when it starts up,
make sure there are no other user accounts added to your Boxee and select "remember
password" from the login screen.
7. I can't remember my password, how can I fetch a new one?
Use our Password Recovery tool.
8. How do I know that an application or TV show is not playing because it's geo-
blocked, and not because of some other problem with Boxee?
Some content providers block access to their content from outside their region due to
distribution agreements in different parts of the world.
The easiest way to know which is which is to visit to the original content provider's
website and try to play the media directly from there. If it works on their website, it
should also work in Boxee. If it won't play on their website, then Boxee won't play it
either.
9. How do I upgrade Boxee?
You will be prompted to upgrade when a new version is available whenever you
login.
10. Which video formats can Boxee play?
Boxee supports Adobe Flash 10.1, FLV/On2 VP6 (FLV/FV4/M4V), H.264 AVC