User manual

81D-Link DVX-2000MS User Manual
Section 2 - Installation
User Properties
Using Microsoft
®
Response Point
™
Administrator, you can set and change the settings for Response Point users. Some
of the options can also be configured and managed by employees using Microsoft Response Point Assistant. When an
employee cannot edit an option, it is unavailable in Microsoft Response Point Assistant. In this case, employees may ask
you, as the phone system administrator, to make changes at your discretion.
Callers may use a variety of names or nicknames when asking to speak with a person in your organization. You can
specify these names so that calls are sent to the individual’s primary extension number.
To specify a person’s name for incoming calls:
1. Click the Phone System button.
2. In the Tasks panel, under Users, click Add User or Edit User, as appropriate.
3. Click the Identification tab.
4. In the First name and Last name boxes, type the names callers will mostly likely use when calling this person.
5. Specify a title if it is possible callers will use.
Note: If the title you prefer is not in the list, type the appropriate title in the Other title box.
6. In the Nickname boxes, type a nickname or other names that this person goes by, if necessary.
Tip: If the Automated Receptionist has difficulty understanding the name, type the name phonetically in one of the
Nickname boxes. For example, if the name is “Rebecca Laszlo,” type “Rebecca Lazlow” instead.
7. Click OK in the User Properties dialog box.
Specifying a Persons Name