User manual

2D-Link DVX-2000MS User Manual
Table of Contents
Product Overview ........................................................5
Package Contents....................................................5
System Requirements .............................................5
Introduction ..............................................................6
Important Considerations ........................................8
Emergency Considerations ................................8
Privacy Considerations ......................................9
Security Considerations ...................................11
Performance Considerations ............................13
Setting Passwords ...........................................14
Features .................................................................15
Hardware Overview ...............................................16
Connections .....................................................16
LEDs ................................................................17
Installation .................................................................. 18
Hardware Installation .............................................18
Connecting the DVX-2000MS Base Unit .........18
Connecting the DPH-125MS IP Phones ..........19
Connecting the DVG-3104MS Gateway ...........20
Software Installation ..............................................21
Installing Microsoft Response Point
Administrator ....................................................21
Starting Microsoft Response Point
Administrator ....................................................25
Configure the DPH-125MS IP Phones .........27
Configure the DVG-3104MS Gateway .......... 32
Installing Microsoft Response Point Assistant .36
Starting Microsoft Response Point Assistant ...40
Getting Started ..........................................................41
What Is a Phone? ..................................................41
What Is a User? .....................................................42
What Is an Extension Number? .............................44
What Is a Phone Line? ..........................................44
What Is a Phone Service? .....................................44
Office Scenarios ....................................................45
Margie’s Travel .................................................46
Fourth Coffee ................................................... 47
Southridge Video ............................................. 48
Choosing Your Call Routing Plan .....................49
Introduction to Microsoft Response Point
Administrator ..........................................................51
Phone System Page ........................................ 62
Base Unit Page ................................................64
Call Routing Page ............................................68
Upgrading Software .........................................69
Understanding Information Storage and
Retrieval ........................................................... 71
Checking the Status of the Phone System ...... 73
Configuring IPSEC ...........................................73
Using Microsoft Response Point Administrator ..... 74
Phones...................................................................74
Adding a Phone ...............................................75
Editing a Phone ...............................................76
Table of Contents