User Manual
DVG-G5402SP User’s Manual ADVANCED
D-Link Systems, Inc. 39
ADVANCED → VoIP → CALLING FEATURES
Call Hold: Check the box to hold the call on the specific FXS port.
Note: Call Transfer or Call Waiting can only be activated when Call Hold is checked..
Call Transfer: Check the box to transfer the call to another destination (FXS port only).
Call Waiting: Check the box to accept incoming call while talking (FXS port only).
Calling Feature Instructions:
Call Hold: The call will be held after the FLASH button is pressed on the phone set. The gateway will play a
hold music (provided by your ITSP or VSP) to the remote end.
Call Transfer: The call will be held after FLASH button is pressed on local phone set (the gateway plays
on-hold music to the remote end). Meanwhile, the local user can dial out another number after the dial tone
is heard. After the handset is on-hooked, the call originally on hold will then be transferred to the new
number regardless the status of the new call. If wrong number is dialed for the new call, press the FLASH
button will switch back to the call on hold. Also, if the local user doesn’t hang up the phone after the new call
is set up, press the FLASH button will switch between the original call and the new call. Please note that the
PBX between phone sets and the gateway must support FLASH features in order to use this function. If a
phone set is connecting directly to the FXS port of the gateway and the FLASH button does not function,
please adjust the settings in “Flash Detect Time” from “Advanced Options” section.
Note: The availability of the above features also depends on your VoIP network. Please also check with
your service provider for these services.
Examples of establishing a Three-Way call:
1. Phone1 dials to Phone2, Phone2 answers the call.
2. Phone1 presses Flash then calls Phone3 (Phone2 is on hold) and Phone3 answers the call.
3. Phone1 dials *61 and then presses Flash to start the conference call.
Or
4. Phone1 dials to Phone2, Phone2 answers the call.
5. Phone3 dials to Phone1 (Call Waiting), Phone1 presses Flash to pick up the second call and talk to
Phone3.
6. Phone1 dials *61 and then presses Flash to start the conference call.
Note: The availability of a Three-Way call also depends on your VoIP network. Please also check with your
service provider for these services.