Troubleshooting guide
Sept. 15 09
DV230
C
o
n
f
i
g
u
r
a
t
i
o
n
T
r
o
u
b
l
e
s
h
oo
t
i
n
g
Guide
v
1
.
3
A
dd
r
e
ss
Server
IP
A
dd
r
e
ss
for P
o
r
t
F
o
r
w
a
r
d
i
n
g
.
LAN
PORT This is
the
range of P
o
r
t
s
that the
incoming
data
should be
f
o
r
w
a
r
d
e
d
to
on
the
LAN
S
i
d
e
.
P
r
o
t
o
c
ol
The
I
n
t
e
r
n
e
t
P
r
o
t
o
c
ol
that
is
allowed to
be P
o
r
t
Forwarded
in
t
h
e
I
n
c
om
i
n
g
data
of
the
WAN S
i
d
e
.
Enable Tick
t
h
i
s
if you
w
a
n
t
to
Enable
t
h
i
s
P
o
r
t
Forwarding
Rule
D
e
l
e
t
e
Click
o
n
t
h
i
s
if you
w
a
n
t
to
D
e
l
e
t
e
t
h
i
s
P
o
r
t
Forwarding
Rule
I
n
s
e
r
t
I
n
s
e
r
t
another
row of P
o
r
t
Forwarding
R
u
l
e
s
Apply
To Save
the P
o
r
t
Forwarding
Rule or
to
Save
the
changes
that
has
b
ee
n
d
o
n
e
.
A
f
t
e
r
this,
you will need
to
r
e
b
oo
t
t
h
e
M
o
d
e
m
.
T
r
o
u
b
l
e
s
h
oo
t
i
ng
:
If
you are
not
able
to set P
o
r
t
Forwarding
or make
it
w
o
r
k
:
•
M
a
k
e
sure
the P
o
r
t
Forwarding
range in
b
o
t
h
“
W
A
N
”
and
“
LA
N
”
is
not
more or
e
q
u
a
l
to
900
.
For
example the
range
m
u
s
t
be 30000
to
30899
,
and
not
30000
to
30900
.
•
M
a
k
e
sure
the intended
c
om
p
u
t
e
r
IP
for
the P
o
r
t
Forwarding
on
t
h
e
LAN
Side is
the
same
IP
as you
set
in
the
Web
GUI
Server
IP
A
dd
r
e
ss
•
M
a
k
e
sure
that the intended
c
om
p
u
t
e
r
has
turned
off any Firewall
programs
a
n
d
allow
the P
o
r
t
s
that
have been
set
in
the
M
o
d
e
m
P
o
r
t
Forwarding
r
u
l
e
.
•
A P
o
r
t
can only be used by
ONE
program
at
a
time.
This means
that
you
can only
u
s
e
P
o
r
t
500 on
ONE
c
om
p
u
t
e
r
on
the
M
o
d
e
m
at
a
time.
Using
P
o
r
t
500 on
t
w
o
c
om
p
u
t
e
r
s
at the
same
time
would
v
i
ol
a
t
e
the
ONE
program
rule,
and your
data
would g
e
t
messed
u
p
.
•
M
a
k
e
sure you know and
set the correct P
o
r
t
s
for
“WAN”
and
“
LA
N
”
in
your P
o
r
t
Forwarding
rules as
t
h
i
s
is always
the
common
m
i
s
t
a
k
e
.
N
e
t
w
o
r
ki
n
g
–
T
r
igg
e
r
P
o
r
t
Triggering is P
o
r
t
Forwarding
w
i
t
h
an
O
N
/
OFF
sw
i
t
c
h
for
the P
o
r
t
s
that
have
b
ee
n
f
o
r
w
a
r
d
e
d
.
This
O
N
/
OFF
sw
i
t
c
h
is
turned
ON or OFF by
data
flowing
out
of a Trigger P
o
r
t
.
P
o
r
t
Triggering is a
l
i
tt
l
e
more
secured than P
o
r
t
Forwarding
because the
incoming P
o
r
t
s
a
r
e
not
open all
the time.
They are only open when a
program
is
a
c
t
i
v
e
l
y
using
the
Trigger P
o
r
t
.










