Installation guide

Baby Explorer 1.3 Installation Guide
22 26-Aug-2005
AMCAP Program Stopped Working
This problem may be related to programs or hardware that were subsequently installed on
the workstation. In this case, follow the procedure described below.
If no additional programs or hardware have recently been installed, file corruption is
suspect. We recommend the use of a reliable anti-virus program, as well as running
Scandisk and Defrag.
> To resolve this problem
1. Remove any recently installed programs or hardware.
2. Uninstall the Baby Explorer software (see “Uninstalling the Application” on page 11).
3. Reinstall the Baby Explorer software (see “Installing the Application” on page 5).
Capture Problems
If you are having problems capturing live video, perform the following procedure.
> To check the video capture device
1. Ensure that a video input source is connected to the video capture device, and that the
capture device is connected to the computer.
2. Open the AMCAP program and confirm that the video device is selected.
• If the Video capture device appears in the Devices menu but there is no check mark
to the left of the entry, select the entry to enable the device.
• If the video capture device does not appear in the Devices menu, the problem may
be related to the connection of the computer or the connection of the video capture
device. Check the connections.
3. If the device is properly connected, ensure that the port is functioning properly.
• Open the Control Panel and select
System.
• Click the
Hardware tab.
•Click
Device Manager.
• Select the “Sound, video and game controllers” option.
• Confirm that the video device appears in the list.