DPH-70 Modem IP Phone User’s Guide Rev 1.07 Rev. 01 (Jan 2003) DPH-70 Rev.
DPH-70 User’s Guide Trademarks Copyright ©2002 D-Link Corporation. Contents subject to change without prior notice. D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc. All other trademarks belong to their respective proprietors. Copyright Statement No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems Inc.
DPH-70 User’s Guide Warranty service for software products may be obtained by contacting a D-Link office within the applicable warranty period. A list of D-Link offices is provided at the back of this manual, together with a copy of the Registration Card. If a Registration Card for the product in question has not been returned to a D-Link office, then a proof of purchase (such as a copy of the dated purchase invoice) must be provided when requesting warranty service.
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DPH-70 User’s Guide Table of Contents 1 OVERVIEW ........................................................................................................................................ 6 1.1 ACRONYMS ........................................................................................................................................... 7 1.2 DEFINITIONS..........................................................................................................................................
DPH-70 User’s Guide 1 Overview DPH-70 is a two-in-one phone, allows Internet and PSTN phone calls. It is a dial-up Internet (IP) telephone, operates using Session Initialization Protocol (SIP) and H.323 protocol. It allows you to make inexpensive long distance (STD and ISD) calls on dial-up Internet connection. It, also, works as a normal PSTN phone. It looks and feels like a normal PSTN phone. A DIAL-UP button differentiates an Internet phone call.
DPH-70 User’s Guide Easy to use set-up, guided by voice prompts in local language. Intelligent selection of codec (G.723 or G.729A) based on Internet connection speed. Excellent voice quality and low end-to-end delay using low latency adaptive jitter buffer, silence suppression, and comfort noise generation techniques. User-friendly hands-free dialing method. Make multiple calls without connecting to the Internet each time. Call transfer, last number redial, and adjustable speaker volume control.
DPH-70 User’s Guide 2 Unpacking and Installation Open the shipping carton and carefully remove all items. In addition to this User’s Guide, make sure you have received all of the following items: • Modem IP phone, DPH-70 • One telephone cable (RJ-11) • Handset • Handset cord • Power adapter • Warranty card If any item appears to be missing or damaged, please contact your local reseller. 2.1 System Requirements You will need the following to use DPH-70.
DPH-70 User’s Guide Warning: DPH-70 needs Internet access and Internet calling card information to make Internet phone calls. However, it can make normal PSTN phone calls without any configuration.
DPH-70 User’s Guide 3 Getting Started After installation, DPH-70 is ready for configuration. You need to enter Internet Service Provider (ISP) and Calling Card information to make and receive Internet phone calls. However, it can make normal PSTN phone calls without any configuration. Refer to Appendix A to know how to enter alphanumeric and special characters required for user name and password. Warning: DPH-70 identifies end of each parameter by ‘#’.
DPH-70 User’s Guide 6. Follow the voice menu to enter the calling card password. After calling card password configuration, phone plays “Please enter the password”. This is required only to configure the VoIP server address. The default password is ‘abcd’. If password is not known, press ‘#’ to come to main menu. 7. Enter ‘5’ to save the calling card information. After these basic configurations, DPH-70 is ready to make and receive Internet phone calls as described in the next section.
DPH-70 User’s Guide 4 Internet Phone Calls After basic configuration, DPH-70 allows you to make and receive Internet phone calls as described in this section. DIAL-UP button distinguishes the Internet phone call from normal PSTN phone call. To make Internet phone call press DIAL-UP button followed by destination telephone number. It supports a user-friendly dialing method as described below.
DPH-70 User’s Guide 4.2.2 Multiple Calls RECEIVE state allows you to make multiple Internet calls without connecting to the Internet each time. You press DIAL-UP to go to RECEIVE state, please refer to a section on “Receiving Internet Calls” for more detail. In this mode, you just dial the phone number followed by ‘#’. Since DPH-70 is already connected to Internet, you do not press the DIAL-UP button before dialing a number. For example, you press ‘12345#’ to dial 12345 through Internet.
DPH-70 User’s Guide 5 PSTN Phone Calls DPH-70 can make and receive normal PSTN phone calls. When DPH-70 is not connected to the Internet through the DIAL-UP button (RECEIVE state), it is known to be in idle state. In this state it works as a normal phone, making and receiving PSTN phone calls. This feature does not need any configuration. 5.1 Making PSTN call To make an outgoing call, go off hook and dial the destination number, followed by #.
DPH-70 User’s Guide 6 DPH-70 Configuration DPH-70 voice menu helps you through the configuration process. You can enter the configuration menu by pressing the key sequence ‘∗123∗’ and terminate with a hash (#) key when DPH-70 is in idle state. DPH-70 will ask for password on entering configuration menu. Since the configuration information contains valuable information it is password protected.
DPH-70 User’s Guide ‘4’ to review configuration parameters, ‘5’ to save & quit Note: If power goes off while you are configuring, the phone will work with the previous saved parameters. If you idle more than 90 seconds, dph-70 will accept the keys entered and go to next state. If you leave the phone without completing the configuration it will go back to idle state without saving the parameters. 6.1 ISP Parameters DPH-70 needs to connect to the Internet to make Internet phone calls.
DPH-70 User’s Guide 6.2 Calling Card Parameters The following information is required for DPH-70 to make and receive Internet phone calls. The user will get this information from the VoIP (Internet Telephone) service provider. Please note that DPH-70 will not work before configuring this information. Calling Card User ID This is the Internet phone number or user ID assigned to you. It can have a maximum of 30 characters.
DPH-70 User’s Guide 6.5 6.5.1 Extended Menu Configuration Password Internet access and calling card parameters are valuable information and it can be misused. Thus, DPH-70 has password protection to enter the configuration module. It can have maximum of 30 characters. Default is “12345”. The user is advised to change this value. If you forget this password, reset the phone to factory values and configure the phone again. 6.5.
DPH-70 User’s Guide Based on the country code selection, the various tones and modem software will vary. Default country code is 2 (India). If you change it to some other country than yours, the phone may not be able to make calls and you will hear some error message. So please be sure to select the correct country code. 6.5.4 Language Support DPH-70 plays voice prompts in many languages. Following is the list of languages supported with their respective codes.
DPH-70 User’s Guide 6.5.8 Review Configuration This option plays current information for all parameters in extended menu as “Configuration password is x Software server address is x Country Code is x Language selected is x VoIP Service provider is X Current software version is x VoIP volume level is x PSTN volume level is x” After playing this message, it prompts with the extended menu. 6.5.9 Exit to main menu This option takes you to the main menu.
DPH-70 User’s Guide 7 Additional Features 7.1 Upgrading Software DPH-70 has a facility to upgrade the software, remotely through the Internet at no cost to you. Software can be downloaded when the phone is in RECEIVE state or when not in use. On pressing ‘∗456∗#’, the phone connects to the Internet and downloads the software. During the download process, DPH-70 will play progress tone and blink the SHIFT LED. After successful download, the phone restarts with the newer software.
DPH-70 User’s Guide 8 Appendix A: Procedure for entering alphanumeric and special characters The section describes how to enter digits, upper and lower case alphabets, and special characters using the DPH-70 keypad shown below. 1 2 ABC 3 DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS T UV W XYZ 0 Dial Up Redial Shift LE D Green Red 8.1 Entering Digits • Press any digit key once to enter the corresponding digit. Example: 8.2 To enter 4, press key 4 once.
DPH-70 User’s Guide 8.3 Entering Capital Letters You need to press a SHIFT button and a digit key, specified number of times, to enter the capital letters marked on digit keys. SHIFT LED turns on after SHIFT button is pressed and turns off after the digit key is pressed. • • • Press a SHIFT button and then the digit key, the following number of times to enter the capital letters. o Twice to enter the capital of the first letter written on that key.
DPH-70 User’s Guide 9 Appendix B: Troubleshooting DPH-70 can play the following error messages at different error conditions. These messages aid in troubleshooting any error conditions. All outgoing calls are PSTN calls. It does not dial in Internet mode. To make a call in Internet mode, you have to press DIAL-UP button first. Please refer to the user manual for more details. If you don’t press DIAL-UP, DPH-70 will dial out in PSTN mode.
DPH-70 User’s Guide “Please check your calling card parameters and try again” This message is played when the configured calling card information is incorrect. Please verify the calling card parameters. This may also be due to VoIP server not responding or no balance in your calling card account or wrong VoIP server IP address. “The number you have dialed is not locatable, please check the number” This message is played when the called phone number does not exist or not ready to receive calls.
DPH-70 User’s Guide 10 Appendix C: DPH-70 Product Specifications General Product Feature Model VoIP signaling protocol Data Modem Standard Power Adapter Power consumption Description DPH-70A1 H.323 Version 2 or SIP (RFC2543) V.34 9V 1000mA AC Adapter (180-260V AC). 5W max.
DPH-70 User’s Guide Software Specifications Voice Codec G.723.1 is available for modem connection speeds of 16.8 Kbps or above. G.729A/AB is available for modem connection speeds of 24 Kbps or above. Algorithms minimize the bandwidth requirements.
DPH-70 User’s Guide Registration Card Offices AUSTRALIA D-Link AUSTRALIA PTY.LTD. Unit 16, 390 Eastern Valley Way Roseville, NSW 2069 Australia TEL: 61-2-9417-7100 FAX: 61-2-9417-1077 TOLL FREE: 180017710 WEB: www.dlink.com.au E-MAIL: info@dlink.com.au CANADA D-Link CANADA, INC. 2180 Winston Park Drive, Oakville, Ontario L6H 5W1 Canada TEL: 1-905-829-5033 FAX: 1-905-829-5223 WEB: www.dlinknet.com FTP: ftp.dlinknet.com E-MAIL: techsup@dlinknet.
DPH-70 User’s Guide Registration Card Print, type or use block letters. Your name:Mr./Ms ____________________________________________________ Organization: _____________________________Dept.
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DPH-70 User’s Guide Revision History Originator Victor Aravindan Aravindan Achuth Rahul Rahul Achuth Achuth Comments First release Added configurable volume control Modified volume range to 5, removed ‘*’ for delay in ISP number, * for pulse dialing, and default values for servers. Added calling card configuration password Manual Revision 1.0 1.01 1.02 S/W Revision 1.0 (SIP) 2.24 (SIP) 2.30 (SIP) 1.03 2.36 (SIP) 1.31 (H.323) 2.36 (SIP) 1.31 (H.323) 1.51 (H.