DPH-70 Modem IP Phone User’s Guide Rev. 03 (Sep 2003) DPH-70 Rev.
Warranty and Registration Trademarks Copyright 2003 D-Link Corporation. Contents subject to change without prior notice. D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc. All other trademarks belong to their respective proprietors. Copyright Statement No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems Inc.
such products as are expressly represented, in D-Link's applicable product documentation as being compatible. D-Link's obligation under this warranty shall be a reasonable effort to provide compatibility, but D-Link shall have no obligation to provide compatibility when there is fault in the third-party hardware or software.
TABLE OF CONTENTS 1 OVERVIEW 5 1.1 ACRONYMS ...............................................................................................................................6 1.2 DEFINITIONS .............................................................................................................................7 2 UNPACKING AND INSTALLATION 8 2.1 SYSTEM REQUIREMENTS ..........................................................................................................8 2.2 INSTALLATION ...
DPH-70 User’s Guide 1 Overview The DPH-70 is a two-in-one phone, allowing both Internet (IP) based calls, and normal PSTN (Public Switched Telephone Network) calls. As an IP telephone, the DPH-70 operates under the Session Initiation Protocol (SIP) or the H.323 protocol, allowing you to make inexpensive long distance (STD and ISD) calls on a dial-up Internet connection. With the look, feel, and ease of use of any normal phone, the DPH-70 toggles between Internet and PSTN modes with one-button convenience.
DPH-70 User’s Guide 1. Hook switch 2. Label inset 3. Dial-Up button 4. Shift button 5. Redial button 6. Speaker LED indicator and one-touch dialing 7. LED Indicator for Dial-Up and Shift 8. Number keypad Features Two-in-one device supports Internet and PSTN phone calls. Standards-based device, works with all Internet Service Provider (ISP), VoIP service providers, and PC-based soft phones. Simple to set up, guided by voice prompts in your chosen language. The most suitable audio codec (G.
DPH-70 User’s Guide VoIP 1.2 Voice Over Internet Protocol, same as Internet Telephony Definitions Idle State: DPH-70 is said to be in idle state when the speaker is off, LEDs are off and the handset is on Hook. Configuration State: DPH-70 goes to configuration state to edit and verify the configuration information. Receive State: DPH-70 goes to this state to receive calls from other phones. In this state, phone is always connected to Internet.
DPH-70 User’s Guide 2 Unpacking and Installation Open the shipping carton and carefully remove all items. In addition to this User's Guide, make sure you have received all of the following: • Modem IP phone, DPH-70 • One telephone cable (RJ-11) • Handset • Handset cord • Power adapter • Warranty card If any item is missing or damaged, please contact your local reseller. 2.1 System Requirements You will need the following to use DPH-70.
DPH-70 User’s Guide 3 Getting Started After installation, DPH-70 is ready for configuration. You need to enter Internet Service Provider (ISP) and Calling Card information to make and receive Internet phone calls. However, it can make normal PSTN phone calls without any configuration. Refer to Appendix A to learn how to enter alphanumeric and special characters required for user name and password. Reminder: The DPH-70 identifies the end of each parameter by ‘#’.
DPH-70 User’s Guide 6. On termination with the ‘#’ button, you will hear: “You entered xxxx, press ‘1’ to accept, ‘2’ to re-enter.” Press the appropriate number to continue. 7. Follow the voice menu to enter the calling-card password. After calling card configuration, phone will play the main menu. 8. Enter ‘5’ to save the calling card information. After these basic configurations, the DPH-70 is ready to make and receive Internet phone calls as described in the next section.
DPH-70 User’s Guide 4 Internet Phone Calls After basic configuration, DPH-70 allows you to make and receive phone calls as described in this section. The DIAL-UP button distinguishes Internet phone calls from normal PSTN calls. To make an Internet phone call press the DIAL-UP button followed by the destination telephone number. The DPH-70 supports a user-friendly dialing method as described below.
DPH-70 User’s Guide will play a ring-back tone. However, if the Internet access line is busy, the DPH-70 will retry 5 times before giving up. During the process of making contact, the DPH-70 will play different call-progress tones (such as progress, ring-back, or error tone) and cause the speaker LED to blink. After establishing contact, it will play the ring-back tone and turn on the speaker LED.
DPH-70 User’s Guide 5.1 Making PSTN calls To make an outgoing call, go off hook and dial the destination number, followed by #. For example, you press 12345# to call 12345 through PSTN network. It plays various call progress tone as in normal phone and plays ring back tone if the called party is free. DPH-70 establishes the call on called party attending the call. DPH-70 normally dials out with DTMF tones. However, if the phone number starts with a ‘$’, then it dials out the phone number in pulse mode.
DPH-70 User’s Guide 6 DPH-70 Configuration The DPH-70 voice menu helps you through the configuration process. You can enter the configuration menu by pressing the key sequence ‘∗123∗’ and terminate with a hash (#) key when DPH-70 is in idle state. 1 ISP Parameters Phone Number User Name Password 2 3 ABC 4 DEF Calling Card Parameters User ID Password VoIP server address Calling card configuration password 1. 2. 3. 4. 5. 6. 7. 8. 9.
DPH-70 User’s Guide DPH-70 configuration menu is shown above. It has five options in the main menu and seven options in the extended menu. Each of them is described below. The configurable parameters are shown in bold letters. DPH-70 plays the current value of each parameter and allows you to edit or skip to next parameter. After entering a parameter value, the voice prompt plays it back for verification. After password verification, DPH-70 will play the main menu as below.
DPH-70 User’s Guide ISP Password The password used for verifying the user to the Internet Service Provider (ISP). It can have a mix of digits, upper and lower case letters, and special characters; it can have a maximum of 30 characters. Please refer to Appendix A: Entering alphanumeric and special characters to enter special characters. 6.2 Calling Card Parameters The following information is required for DPH-70 to make and receive Internet phone calls.
DPH-70 User’s Guide 6.4 Save and Exit This option saves all the information entered in the configuration and exits from the configuration option. You can leave the configuration without saving the information by replacing the handset or switching the speaker off. 6.5 6.5.1 Extended Menu Configuration Password Internet access and calling card parameters are valuable information and can be misused. To protect against this, the DPH-70’s configuration module is password-protected.
DPH-70 User’s Guide Table 2 Languages Language Default English Hindi Code 0 1 2 If you enter other than the listed value, the phone prompts with a message “The parameter you have entered is incorrect, Press ‘1’ to edit, ‘2’ to skip.” Choose appropriately. If you change the language code, please do a software upgrade as described in Upgrading Software section. 6.5.5 VoIP Service Provider DPH-70 works with many service providers.
DPH-70 User’s Guide PSTN volume level is x” After playing this message, it prompts with the extended menu. 6.5.9 Exit to Main Menu This option takes you to the main menu. You need to save the information entered in the Extended Menu by selecting ‘Save and Exit’ in the Main Menu.
DPH-70 User’s Guide 7 Additional Features 7.1 Upgrading Software The DPH-70 has a facility to upgrade its software remotely through the Internet at no cost to you. Software can be downloaded when the phone is in RECEIVE state or when not in use. On pressing ‘∗456∗#’, the phone connects to the Internet and downloads the software. During the download process, DPH-70 will play progress tone and blink the SHIFT LED. After a successful download, the phone restarts with the newer software.
DPH-70 User’s Guide Appendix A: Entering alphanumeric and special characters The section describes how to enter digits, upper and lower case alphabets, and special characters using the DPH-70 keypad shown below. 7.3 Entering Digits • Press any digit key once to enter the corresponding digit. Example: 7.4 To enter 4, press key 4 once. Entering Small (lower-case) Letters • • • • • Press a digit key twice to enter the first character written on that key.
DPH-70 User’s Guide 7.5 Entering Capital (upper-case) Letters You need to press a SHIFT button and a digit key, the specified number of times, to enter the capital letters marked on digit keys. SHIFT LED turns on after SHIFT button is pressed and turns off after the digit key is pressed. • • • Press a SHIFT button and then the digit key, the following number of times to enter the capital letters. o Twice to enter the capital of the first letter written on that key.
DPH-70 User’s Guide 8 Appendix B: Troubleshooting DPH-70 will play the following error messages corresponding to different error conditions. These messages aid in troubleshooting any problems. All outgoing calls are PSTN calls. It does not dial in Internet mode. To make a call in Internet mode, you have to press the DIAL-UP button first. Please refer to the user manual for more details. If you don’t press DIAL-UP, the DPH-70 will dial out in PSTN mode.
DPH-70 User’s Guide “Bad phone line, please contact customer support” Indicates that your phone line may not connect to the Internet at sufficient speed to establish Internet phone calls. Please try another phone line or contact customer support. “Please check your calling card parameters and try again” This message is played when the configured calling card information is incorrect. Please verify the calling card parameters. This may also be due to VoIP server not responding.
DPH-70 User’s Guide 9 Appendix C: DPH-70 Product Specifications General Product Feature Description Model VoIP signaling protocol Data Modem Standard Power Adapter Power consumption DPH-70B1 H.323 Version 2 or SIP (RFC2543) V.34 9V 1000mA AC Adapter (120-240V AC). 5W max.
DPH-70 User’s Guide G.729A/AB is available for modem connection speeds of 24 Kbps or above. Algorithms minimize the bandwidth requirements. Voice activity detection, Silence suppression, Comfort noise generation Internet protocol PPP TFTP Reset to factory defaults IP (RFC0791) TCP (RFC0793) UDP (RFC0768) RTP/RTCP (RFC1889, RFC1890) SDP (RFC2327) (RFC1661) To connect to ISP via dial-up connection. Trivial File Transfer Protocol is used for firmware download.
DPH-70 User’s Guide Offices Australia D-Link Australia 1 Giffnock Avenue, North Ryde, NSW 2113, Sydney, Australia TEL: 61-2-8899-1800 FAX: 61-2-8899-1868 TOLL FREE (Australia): 1800-177100 URL: www.dlink.com.au E-MAIL: support@dlink.com.au & info@dlink.com.au Brazil Canada Chile China Denmark Egypt D-Link Brasil Ltda. Edificio Manoel Tabacow Hydal, Rua Tavares Cabral 102 Sala 31, 05423-030 Pinheiros, Sao Paulo, Brasil TEL: (55 11) 3094 2910 to 2920 FAX: (55 11) 3094 2921 E-MAIL: efreitas@dlink.
DPH-70 User’s Guide URL: www.dlink.de BBS: 49-(0) 6192-971199 (analog) BBS: 49-(0) 6192-971198 (ISDN) INFO: 00800-7250-0000 (toll free) HELP: 00800-7250-4000 (toll free) REPAIR: 00800-7250-8000 E-MAIL: info@dlink.de India D-Link India Plot No.5, Bandra-Kurla Complex Rd., Off Cst Rd., Santacruz (East), Mumbai, 400 098 India TEL: 91-022-2652-6696/6578/6623 FAX: 91-022-2652-8914/8476 URL: www.dlink-india.com & www.dlink.co.in E-MAIL: service@dlink.co.in ; voip@dlink.co.
DPH-70 User’s Guide URL: www.dlinktw.com.tw E-MAIL: dssqa@tsc.dlinktw.com.tw Turkey D-Link Middle East U.A.E. D-Link Middle East U.K. D-Link Europe (United Kingdom) Ltd Deniz Bilgisayar, Buyukdere Cad. Naci Kasim Sk., No. 5 Mecidiyekoy, Istanbul, Turkey TEL: 90-212-213-3400 FAX: 90-212-213-3420 E-MAIL: smorovati@dlink-me.com CHS Aptec (Dubai), P.O. Box 33550 Dubai, United Arab Emirates TEL: 971-4-366-885 FAX: 971-4-355-941 E-MAIL: Wxavier@dlink-me.
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