USER MANUAL Table of Contents DPH-300S Dual Mode Cordless VoIP Phone Table of Contents PACKAGE CONTENTS .......................................2 SYSTEM REQUIREMENTS .................................2 FEATURES...........................................................5 INTRODUCTION ..................................................6 HARDWARE OVERVIEW ....................................8 FACTORY RESET ..............................................10 NETWORK CONNECTIONS..............................
Section 1 - Product Overview Package Contents • D-Link DPH-300S Cordless IP Telephone • D-Link DPH-300S Cordless IP Telephone Connector Base • Power Adapter 12V DC, 1.25 A • Manual and Warranty on CD • Quick Installation Guide • Ethernet Cable (the DPH-300S’s Ethernet port is Auto-MDIX) Note: Using a power supply with a different voltage rating than the one included with the DPH-300S will cause damage and void the warranty for this product.
Section 1 - Product Overview 11 IMPORTANT BATTERY SAFETY INSTRUCTIONS CAUTION: TO REDUCE THE RISK OF FIRE OR INJURY CAUSED BY THE BATTERIES, READ AND FOLLOW THESE INSTRUCTIONS. 1. 2. 3. 4. 5. 6. 7. 8. Use Only AAA, 1.2V 600mAh Ni-MH (Nickel Metal Hydride) batteries supplied by D-Link or D-Link Authorized Distributors. Contact D-Link to purchase replacement batteries if needed. Do not mix old and new batteries in this product.
Section 1 - Product Overview ** BATTERY CHARGING NOTE ** Before you connect your DPH-300S to the Internet, your network, or your PC, you should install the batteries in the handset and place it on the base station for charging. The batteries need to be charged for at least 12 hours before the first time you use the DPH-300S. 1. 2. 3. 4. Install the batteries. Plug in the power adapter. Put the handset on the base station Wait 12 hours.
Section 1 - Product Overview Features • • • • • • • • • • • • • • • • • • • • • • • • • User-friendly configuration and diagnostic utilities 1 Foreign Exchange Office (FXO) POTS port (RJ-11 Jack) 2 NWay 10/100BASE-TX Fast Ethernet ports for network connections Voice Activity Detection (VAD)/Comfort Noise Generation (CNG) Silence suppression to reduce bandwidth consumption Adaptive jitter buffer for smooth voice reception Lost packet recovery ability for improved voice quality IP address assignment using D
Section 1 - Product Overview Introduction Before you start, your new DPH-300S Dual-mode Cordless Phone will require a connection to the Internet to function. The connection may be directly through a Cable or DSL modem, or it may be through a broadband router. Your DPH-300S phone will enable you to make VoIP (Voice over Internet Protocol) telephone calls − at zero or a very much reduced cost when compared to regular telephone service − to nearly anywhere, over the Internet.
Section 1 - Product Overview The DPH-300S phone allows you to make and receive calls from both ordinary phone service and from IP telephony over the Internet. The basic diagram shown above outlines how your new dual-mode IP phone works.
Section 1 - Product Overview Hardware Overview Connections LAN 2 Port Connect the Ethernet cable from your Cable/DSL modem to this port. LAN 1 Port Connect the Ethernet cable from a computer on your LAN to this port. Reset button To manually reset, depress button with the power on for at least seven seconds Power Adapter Connect your 12V DC, 1.25A power adapter here. Phone Connection Connect to your phones using standard phone cabling.
Section 1 - Product Overview Hardware Overview Power/Status A blinking LED indicates the DPH-300S is functioning properly, but has not yet registered with a VoIP server. A solid LED indicates the DPH-300S has registered with a VoIP server and is ready for a call. LEDs LAN 2 A solid LED indicates an Ethernet link has been established. The LED will blink when there is activity VoIP An active LED indicates a VoIP session has been established.
Installation Factory Reset In order to accomplish a Factory Reset of the DPH-300S, it is necessary to do the following: 1) Remove the handset from the base station. 2) Place the base station face-down on a flat surface (such as a table or desk top). 3) Insert a bent paperclip or a toothpick in the hole for the Factory Reset Button (see the photo on page 7 for the button’s location), and hold the button down. 4) While still holding the button down, unplug the power adapter.
Installation Installation This section will walk you through the installation process. Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet, or in the attic or garage. Before you Begin Allow the handset batteries to charge for at least 12 hours before you begin. Read the Opening Ports on Routers and Gateways section of this manual if you are using the DPH-300S with a router or gateway. The DPH-300S needs to be setup before use.
Installation Network Connections Connection using a Multi-port Router The DPH-300S can either be connected to an available port on a Cable/DSL modem multi-port router, with other devices connected to their own ports (as below). Multi-port Router Connection Connection using a Single-port Modem Or it can be connected to the WAN port of a Cable/DSL modem with a PC connected to the DPH-300 for Internet access as in the figure below.
Configuration Configuration This section will show you how to configure your new D-Link DPH-300S using the web-based configuration utility. Web-based Configuration Utility Whenever you want to configure your DPH-300S, you can access the Configuration Menu by opening your PC’s web-browser and typing in the IP Address assigned to the DPH-300S. The DPH-300S has DHCP enabled by default, so its IP Address will be that assigned by the DHCP server on your LAN.
Configuration • Type admin in the User Name field • Type admin in the Password field • Click OK If you get a Page Cannot be Displayed error, please refer to the Troubleshooting section for assistance. The Home > Wizard screen will appear. Please refer to the Quick Installation Guide for more information regarding the Setup Wizard.
Configuration SETUP This chapter is concerned with using your computer to configure the LAN connection. The following chapter describes the various windows used to configure and monitor the DPH-300S. Setup Wizard SETUP Click on the Run Wizard button to launch the Setup Wizard.
Configuration WELCOME TO DPH-300S SETUP WIZARD Dynamic IP Address (using DHCP) is both the default option, and the most commonly used method to assign devices on a LAN IP address information when connecting to a broadband modem or multi-port Ethernet router/DHCP server.
Configuration CHANGE YOUR DPH-300S PASSWORD The default password is "admin". In order to secure your network, please modify the password. Note: Confirm Password must be same as "New Password". Of course, you can click on the Skip to ignore the step.
Configuration SELECT INTERNET CONNECTION TYPE Please select the connection type that your ISP uses. Of course, you can modify the information later, if necessary. Click on the Next button to go to the next Setup Wizard window.
Configuration DYNAMIC IP ADDRESS Dynamic IP Address (using DHCP) is both the default option, and the most commonly used method to assign devices on a LAN IP address information when connecting to a broadband modem or multi-port Ethernet router/DHCP server. Host Name – The Host Name is optional but may be required by some ISPs. The default host name is the device name of the Router and may be changed.
Configuration STATIC IP ADDRESS Static IP (or Fixed IP) addressing is used when connecting to a broadband connection the requires static IP addressing or when connecting behind a router that does not offer a DHCP server function. This choice requires the input of specific IP address information. IP Address − Input the IP address provided from you router configuration settings, ISP, or network administrator.
Configuration SET PPPoE PPPoE – (Point-to-Point Protocol over Ethernet) is used when connecting directly to a DSL modem that offers a PPPoE connection. This choice requires the input the User name and Password of your PPPoE account − provided by your ISP. User Name − Enter your PPPoE User Name as provided by your ISP. Password − Enter your PPPoE Password. Retype Password − Retype your PPPoE Password to confirm. Click the Connect button to continue.
Configuration VOIP SETTINGS A SIP User Agent is a logical entity capable of handling VoIP calls between peers. Phone Number – The telephone number assigned to the User Agent by the SIP VoIP telephony service provider. Server address – This selects the port number the router will listen to when determining when calls are being made. Authentication Name – The Username used to access your SIP server and your VoIP service provider.
Configuration SETUP COMPLETED Once you have completed the Setup Wizard to configure the DPH-300S for its Internet connection, you will need to save the settings and restart the DPH-300S before the settings become active. When you have restarted the DPH-300S, it will automatically connect to the Network Manager and complete the auto-provisioning process. Click the Restart button to save the settings and restart the router.
Configuration Using the Configuration Page Whenever you want to configure your DPH-300S, you can access the Configuration Menu by opening the web-browser and typing in the IP Address assigned to the DPH-300S. The DPH-300S has DHCP enabled by default, so its IP Address will be that assigned by the DHCP server on your LAN. This DHCP server is often contained in a multi-port Ethernet router. See your router’s documentation to determine the addresses assigned by its DHCP server.
Configuration Static IP (or Fixed IP) addressing is used when connecting to a broadband connection the requires static IP addressing or when connecting behind a router that does not offer a DHCP server function. This choice requires the input of specific IP address information. STATIC IP ADDRESS Static IP (or Fixed IP) addressing is used when connecting to a broadband connection the requires static IP addressing or when connecting behind a router that does not offer a DHCP server function.
Configuration PPPoE PPPoE (Point-to-Point Protocol over Ethernet) is used when connecting directly to a DSL modem that offers a PPPoE connection. This choice requires the input the User name and Password of your PPPoE account − provided by your ISP. User Name − Enter your PPPoE User Name as provided by your ISP. Password − Enter your PPPoE Password. Primary / Secondary DNS Addresses − Enter the DNS addresses provided by your ISP. Retype Password − Retype your PPPoE Password to confirm.
Configuration VoIP SERVER CONFIGURATION Server FQDN – Use this drop-down menu to Enable or Disable the Server Fully Qualified Domain Name (FQDN) function. This is enabled when the SIP URL domain name is used to specify the SIP server. The phone will then use the domain name in Domain Name field to resolve the SIP server’s IP address using DNS. This is disabled when the SIP server’s IP address is used to identify the SIP server. IP Address – Enter the IP address of the SIP Server in this field.
Configuration Outbound Proxy Port – Enter the Outbound Proxy Server’s listening port number in this field. Use DNS-SRV – You can choose to use the DNS server provided by clicking the enabled radio-button. DNS-SRV Query Domain – You can enter a Domain Name for the DNS server in this field. Service Domain – Enter the SIP service domain name in this field. URL Format – Select SIP-URL to have the router include the domain name with the SIP number in the SIP messages that it sends.
Configuration Initial Unregister – You can set this to phone or none. This determines whether or not the phone number is appended to the information forwarded to your SIP server. Your VoIP service provider will instruct you which setting to use. Port – Enter the SIP server’s listening port for the SIP in this field. Leave this field set to the default if your VoIP service provider did not give you a server port number for SIP. Service Domain Enter the SIP service domain name in this field.
Configuration the Caller side will initiate the session refresh. uas – specifies the Call receiver (the “Callee”) will initiate the session refresh.
Configuration XML PROVISIONING Provisioning Function – Use this drop-down menu to Enable or Disable the Provisioning Function on the router. You can also select Enable & Use Proxy, if directed to do so by your ISP. Server URL – Enter the URL of the Provisioning Server in this field in the form of a web address − https://provision.net, for example. Proxy Address – Enter the IP address of the Proxy Server in this field.
Configuration SIP USER AGENT A SIP User Agent is a logical entity capable of handling VoIP calls between peers. Phone Number – The telephone number assigned to the User Agent by the SIP VoIP telephony service provider. Display Name – The name used in place of the Phone Number to identify the device or user in contact indices. User Agent Port – This selects the port number the router will listen to when determining when calls are being made.
Configuration PEER TO PEER Index – Use this field to assign a reference number to the information entered below. Phone Number – The telephone number assigned to the User Agent. User IP Address – Enter the peer’s IP address in the format name@x.x.x.x. Port – This selects the port number the router will listen to when determining when calls are being made.
Configuration SIP TELEPHONY DTMF Method – Out-of band Dual Tone Multi-frequency – The Dual Tone Multi-frequency (DTMF) mode sets how the router will handle the tones that your telephone makes when you push its buttons. It is recommended that you use the same mode that your VoIP service provider uses. Payload Type – A payload type is a number from 96 through 127 that identifies the type of payload carried in the packet. For example, a payload type of 122 denotes a fax payload.
Making a Call Making a Call to the PSTN (regular telephone network) If you have connected your PSTN telephone line to the DPH-300S’s Base, you can make a telephone call to any regular telephone using the PSTN − normal telephone usage charges will apply − by following these steps: Pick up the handset and press the PSTN Dial Tone button. You will hear the familiar PSTN dial tone, the handset and L1 icon will appear in the handset’s LCD display. Dial the number you want to call.
Making a Call Making a Call to the PSTN in Standby Mode If you have connected your PSTN telephone line to the DPH-300S’s Base, you can make a telephone call to any regular telephone using the PSTN by following these steps: Pick up the handset and dial the number as you normally would. You can clear any or all of the numbers you have entered by pressing the Clear button. You will hear the familiar PSTN dial tone, the handset and L1 icon will appear in the handset’s LCD display.
Making a Call Making a VoIP Call to another DPH-300S or Peer number You can dial another Peer user’s number directly. Simply enter the number − 66990011, for example − and press the IP button. You will be connected to that user shortly (provided they are currently connected to the Internet). To end the call, either press the On Hook button or replace the handset on the charger. IP Press this button after you have dialed the Peer’s number to initiate the VoIP call to another DPH-300S phone or Peer user.
Making a Call Receiving a Call : PSTN or VoIP When an incoming PSTN or VoIP telephone call is detected, the handset will ring and the L1 icon will be displayed in the LCD. If the caller can be identified, the caller’s number or ContactList entry will be displayed. If the caller’s telephone number is currently stored in the handset’s phone book, the caller’s name will be displayed along with the telephone number.
Making a Call Using the Speakerphone While making a call, you can engage the handset’s built in speaker to make both ends of the conversation audible to several people on your end of the line. To activate the speakerphone press and hold the PSTN Dial Tone button until the speakerphone icon is displayed and you can hear the activity on the line from the speaker built in to the back of the handset or the IP button until the speakerphone icon appears and then your list of IP calls.
Making a Call Adjusting the Volume Level Scroll Up Press these buttons to adjust the earpiece volume level during a telephone call Scroll Up will increase the volume level. While making a call, you can adjust the earpiece volume level from 1 to 9. A higher number indicates a higher volume level. To adjust the volume level, press the Scroll Up or Scroll Down button during a telephone call.
Making a Call Troubleshooting 1. The DPH-300S will not make a call using a phone number „ Check that you did not misdial the number. „ The phone is not connected to the Internet. The phone is not registered with the Network Manager. It may take the phone a few minutes to register. Verify all network settings, including DNS. Far side of the call is not registered with the Network Manager.
Making a Call 7. No audio in call „ Port forward the appropriate ports to the phone. The phone needs ports 1720 (TCP) and ports 15328-15333 (TCP and UDP) open to function properly. See the section Opening Ports on Routers and Gateways on page 58, or consult your router’s documentation or your network administrator for help on doing this.
Making a Call Networking Basics Check your IP address After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below. Click on Start > Run. In the run box type cmd and click on the OK. At the prompt, type ipconfig and press Enter. This will display the IP address, subnet mask, and the default gateway of your adapter. If the address is 0.0.0.
Making a Call Statically Assign an IP address If you are not using a DHCP capable gateway/router, or you need to assign a static IP address, please follow the steps below: Step 1 Windows® XP - Click on Start > Control Panel > Network Connections. Windows® 2000 - From the desktop, right-click on the My Network Places > Properties. Step 2 Right-click on the Local Area Connection which represents your D-Link network adapter and select Properties.
Technical Specification Technical Specifications Ethernet Ports Two Ports for Fast Ethernet Connections RJ-45, Auto MDI/MDI-X, 10/100 Mbs Standard Compliance IEEE 802.3 for 10 Mbps Ethernet IEEE 802.3u for 100 Mbps Ethernet Rate Adaptation 10/100 Mbps, Auto-Negotiation Cordless Phone Interface Standard Compliance DECT (Digital Europe Cordless Telecommunication) GAP (Generic Access Profile) Frequency 1880-1900 MHz RF Channels 10 Channels Modulation GFSK Voice Coding ADPCM< 32K bit/s t.
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Contacting Technical Support • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
