User manual

6D-Link DVX-2000MS User Manual
Section 1 - Product Overview
Introduction
D-Link
®
VoiceCenter
™
, a Microsoft
®
Response Point
™
phone system, is designed for small to medium-sized businesses
with support for up to 50 users. VoiceCenter is an IP-based phone system that provides numerous advantages over
traditional PSTN (analog) phone systems while retaining the reliability of PSTN phone lines* for accepting inbound and
making outbound calls. Unlike previous generations of complicated, hard-to-use IP-based products, VoiceCenter is
easy to install, manage, and maintain. VoiceCenter is also portable - businesses that need to relocate offices can take
the phone system along. In addition, VoiceCenter provides state-of-the-art features such as Voice-activated Dialing and
Voicemail Access, Automated Attendant for routing calls, Call Logs for managing phone usage, and Automatic Phone
and Gateway Discovery allowing for a simplified setup process.
There are two different types of VoiceCenter bundles: the DVX-2000MS-5 and DVX-2000MS-10. They both include on
DVX-2000MS PBX/Base Unit and one DVG-3104MS PSTN Gateway. In addition, the DVX-2000MS-5 includes five DPH-
152MS IP Phones while the DVX-2000MS-10 includes ten phones. There are no additional fees or licenses required
to add more phones or Gateways to the system. Simply add more as needed - up to 50 phones and 50 PSTN lines*.
The DVX-2000MS PBX/Base Unit is the heart of VoiceCenter that runs the Microsoft Response Point phone system
software. Using a networked PC, the DVX-2000MS can be configured and used to manage an entire phone system.
With the Automatic Phone and Gateway Discovery feature, it automatically detects when IP phones or PSTN gateways
are connected to a network for easy hardware setup. At the same time, the DVX-2000MS routes all inbound/outbound
calls as well as internal calls. It also provides a call log on the Microsoft Response Point software to review and manage
phone usage.
The DVG-3104MS PSTN Gateway enables SMBs to connect PSTN lines* to a VoiceCenter IP-based phone system
on a network. The Gateway provides four PSTN (FXO) ports for connecting up to four separate PSTN lines*. More
Gateways can be added to a network to accommodate additional PSTN lines*.
*Requires a third party local phone service plan. D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider.