User manual

2D-Link DVX-2000MS User Manual
Table of Contents
Product Overview ........................................................5
Package Contents....................................................5
System Requirements .............................................5
Introduction ..............................................................6
Important Considerations ........................................8
Emergency Considerations ................................8
Privacy Considerations ......................................9
Security Considerations ...................................11
Performance Considerations ............................13
Setting Passwords ...........................................14
Features .................................................................15
Hardware Overview ...............................................16
Connections .....................................................16
LEDs ................................................................17
Installation .................................................................. 18
Hardware Installation .............................................18
Connecting the DVX-2000MS Base Unit .........18
Connecting the DPH-125MS IP Phones ..........19
Connecting the DVG-3104MS Gateway ...........20
Software Installation ..............................................21
Installing Microsoft Response Point Administrator .. 21
Starting Microsoft Response Point Administrator . 25
Configure the DPH-125MS IP Phones .........27
Configure the DVG-3104MS Gateway .......... 32
Installing Microsoft Response Point Assistant .36
Starting Microsoft Response Point Assistant ...40
Getting Started ..........................................................41
What Is a Phone? ..................................................41
What Is a User? .....................................................42
What Is an Extension Number? .............................44
What Is a Phone Line? ..........................................44
What Is a Phone Service? .....................................44
Office Scenarios ....................................................45
Margie’s Travel .................................................46
Fourth Coffee ................................................... 47
Southridge Video ............................................. 48
Choosing Your Call Routing Plan .....................49
Introduction to Microsoft Response Point Administrator ..51
Phone System Page ........................................ 52
Base Unit Page ................................................54
Call Routing Page ............................................58
Upgrading Software .........................................59
Understanding Information Storage and Retrieval .. 61
Checking the Status of the Phone System ...... 63
Configuring IPSEC ...........................................63
Using Microsoft Response Point Administrator ..... 64
Phones...................................................................64
Adding a Phone ...............................................65
Editing a Phone ...............................................66
Removing a Phone ..........................................67
Users .....................................................................68
Adding a User ..................................................68
Editing a User ..................................................69
Table of Contents