D-Link DKVM-16 16-Port Keyboard, Video, and Mouse Switch Manual Version 1.
Contents Package Contents ................................................................................3 Introduction............................................................................................4 Features and Benefits ...........................................................................5 Hardware Installation .............................................................................6 Using the DKVM-16 ............................................................................
Package Contents Contents of Package: ! D-Link DKVM-16 16-Port Keyboard, Video, and Mouse Switch ! 1 DC12V, 1A Power Adapter ! 3 sets of 3 in1 KVM Cable Kits (1 set: 3 ft. 3-in-1 Cable Kit to daisy chain, 2 sets: 6 ft. 3 in 1 Cable to PC) ! 2 DB-9 to 6-pin Mini-DIN Mouse Converters ! 2 DIN 5-pin to 6-pin Mini-DIN Keyboard Converters ! Manual ! 2 Rack Mount Brackets 8 Screws If any of the above items are missing, please contact your reseller.
Introduction The D-Link DKVM-16 is a Keyboard, Video and Mouse KVM switch that allows you to control up to 16 server computers using one keyboard, mouse, and monitor. It is easy to use, powerful, and scalable. Each DKVM-16 port has a dedicated microprocessor to intelligently manage port traffic and allows simultaneous boot-ups for all attached PCs. The advanced microprocessor technology also saves CAPSLOCK, NUMLOCK, and SCROLL LOCK status for each PC.
Features and Benefits ! Allows users to control sixteen computers from one keyboard, mouse, and monitor ! No software is required; each channel has a dedicated microprocessor to intelligently manage the boot-up process for all your attached PCs ! Daisy-chain ports allow control over as many as 128 computers through 8 banks of DKVM-16 units ! Hot Plug provides the ability to add PCs or remove connected PCs for maintenance without powering down the KVM Switch or PCs ! Auto detection of daisy-chain bank el
Hardware Installation Front Panel Layout Current Active Bank Display Current Active Port Display Bank Select Port Select Power Switch Rear Panel Layout PS/2 Keyboard Input VGA Monitor Connector PS/2 Keyboard Output PS/2 Mouse Output Daisy-Chain In Port Console Port (Daisy-Chain Out) 6 VGA Signal Input PC Port Connectors PS/2 Mouse Input
Hardware Installation (Continued) WARNING Make sure that all of your computers are powered off before attempting to connect the cabling to avoid damage to your DKVM-16 Step 1 Find a convenient place to place your DKVM-16. Its 19" rack mount form factor makes it mountable on a 19" rack. When mounting to a rack, attach the included brackets to the side panels of the DKVM-16. Take note of the length of your cables so that your computers, DKVM-16, keyboard, mouse, and monitor are distanced properly.
Hardware Installation (Continued) Step 3 Connect the keyboard console to the DKVM-16. If you have an AT type keyboard, you will need an AT to PS/2 adapter. Step 4 Connect the mouse console to the DKVM-16. If you have an older mouse with 9 pins, you will need to use the 9 to 5 pin mouse converter that is included with the DKVM-16.
Hardware Installation (Continued) Step 5 Connect one end of the included VGA cable (15-pin HDDB Male / Male) to the female connectors on the back of the PC. Connect the other end of the cable to the rear panel of the DKVM-16. This step can be repeated for all PCs. Back of PC Step 6 Using the included 3-in-1 cable, locate the mouse connector (green) and connect one end to the PS/2 mouse port on the back panel of the computer, and the other end to the PC1 PS/2 mouse port on the back panel of the DKVM-16.
Hardware Installation (Continued) Step 7 Using the included 3-in-1 cable, locate the keyboard connector (purple) and connect one end to the PS/2 keyboard port on the back panel of the computer, and the other end to the PC1 PS/2 keyboard port on the back panel of the DKVM-16. If your computer has an AT type keyboard port, you will need to use the PS/2 to AT keyboard adapter included with the DKVM-16. Back of PC Step 8 Double-check all of your connections.
Hardware Installation (Continued) Step 11 Now power up all computers simultaneously. The first computer will be shown on the monitor. You may check to see if the mouse, keyboard, and monitor work after the computer has booted up. If this is OK, use the “Select” button to choose the next computer and verify the functionality in the same manner. If you find errors, recheck all cables for proper connections before going to the trouble-shooting section of this manual. Note: Please do not switch the PC ports (i.
Using the DKVM-16 The “Power On” State of the DKVM-16 When you power on the KVM switch, it will prompt you for the password; the default value is eight zeros – “00000000”. Please enter eight zeros and enter the same value in the retype field. Note: If you are not familiar with the operation of the OSD manual, please do not change the password (i.e. keep the default eight zero value). Otherwise, if you forget your set password, you will need to contact the supplier (D-Link) to have the unit reset.
Using the DKVM-16 (Continued) The Reset Button Pressing the select and bank button of the master switch simultaneously will reset the KVM switch. This reset action returns the KVM switch back to the initial state and will also recheck all of the slave banks which are connected to the master DKVM-16. If you add a new DKVM-16 as a slave bank, please use the reset button of the master DKVM-16 to assign a new ID to it. The new slave bank will now appear in the OSD menu.
Using the DKVM-16 (Continued) Hot Key Commands (Continued) Scroll Lock + Scroll Lock + Page Up = Previous Bank Scroll Lock + Scroll Lock + Page Down = Next Bank Note: Bank no. and port no. selection must be made using the numeric keys on the keyboard. Numeric keys on the keypad are not available as a hot key command. Scroll Lock + Scroll Lock + Bank No. + 1~8 Port No. 1~16 = Select Bank and PC port Note: If you are trying to access a single digit port no. precede the port no.
Using the DKVM-16 (Continued) Hot Key Commands (Continued) Scroll Lock + Scroll Lock + S = Auto Scan Note: 1. If you have already set up the scan mode command, DKVM-16 will issue one beep to confirm each hop from one PC port to the next. 2. To exit Auto Scan Mode, press any key or the SPACE bar. Scroll Lock + Scroll Lock + R = OSD default This screen will appear on your monitor Note: The Rom reflash command will take approximately 1-2 minutes.
Daisy-Chaining the DKVM-16 Please closely follow the steps below to daisy-chain your DKVM-16 units. You can daisy chain up to 8 DKVM-16s. Step 1 Connect your keyboard, mouse, and monitor to the console port (white color block) of the master KVM bank (bank1). Step 2 Use the 3-in-one Cable Kit to connect the daisy-chain port of bank 1 to the console port (white color block) of the 2nd KVM switch. Step 2 Please repeat step 2 to daisy-chain up to as many as 8 DKVM-16s.
Hot Plug The DKVM-16 supports the “Hot Plug” function for easy addition or removal of PCs. The user can arrange or maintain PCs as follows: 1. A PC can be disconnected and reconnected to the same or different port of the DKVM-16 without having to power it off as long as it is not the master daisy-chain port. 2. When the master port is active and selected, you must switch to a different port before changing the configuration, and then you can switch back to the master port. 3.
On Screen Display Operation When you select the On Screen Display Operation manual window using the “Hot Key” function, the following on screen display will appear on your monitor. Bank number BANK : 1 PC Name List. Factory default names are listed.
On Screen Display Operation (Continued) CHANGE PASSWORD The Change Password function allows the user to change the password used to access all connected PC systems. The default password is 8 digits, “00000000”. The Enter Password window appears when you select this item and press enter. The maximum password is eight digits. After you key in the password and press the Enter key, another window appears to conform your typed password. You must retype the new password to confirm the password change.
On Screen Display Operation (Continued) ARROW KEYS (! !/ " ) You can use the up arrow key “!” or the down arrow key “"” to select the port destination by PC name. After you have selected the PC port, you can press the “ENTER” Key to select the PC port you want immediately. You can also use the “PgUp” key or the “PgDn” key for selecting the previous or the next Bank no. Pressing the “INS” key edits the PC name. When editing is finished, press the “ENTER” key to save the information.
Troubleshooting General Problems Q: The OSD menu does not display a “ “ on a channel where a computer is connected and powered up. A: DKVM-16 updates “ “ every 2 seconds. Use the hot key to access the OSD menu again and it should re-detect all the active channels. Q: When cascading the MASTER unit does not see the slave unit(s). A: ! Refer to the Installation section for information on how to properly connect the daisy-chain cable. ! Make sure you are using the correct daisy-chain cable.
Troubleshooting (Continued) Keyboard Problems Q: The keyboard is not detected or a keyboard error is reported during boot-up. A: ! Check the cables and make sure that they are connected properly to the correct ports. ! Check to make sure that the power adapter is plugged in and is working properly. Make sure the power switch is on. ! Do not press any keys on the keyboard while the selected computer is booting up. This applies to any PC, whether it is standalone or connected to a DKVM-16.
Troubleshooting (Continued) Q: The computer boots up correctly, but the mouse does not work. A: ! Check the cables and make sure that they are connected properly to the correct ports. ! Make sure that the mouse works when plugged into the computer. Rebooting is necessary when trying this. If the mouse pointer still does not move, then either your PS/2 mouse port or the mouse itself has a problem. ! Try using a different mouse. ! Make sure that the mouse is a true PS/2 mouse.
Troubleshooting (Continued) Q: The wheel on the mouse does not work on my computer. A: ! Make sure that the mouse is a Microsoft® Intellimouse® or Microsoft® Intellimouse® Explorer®. ! The DKVM-16 does not support special wheel functions of certain mice. Problems with the Power Supply Q: The power switch is off or the power adapter is unplugged, but the switch still works. A: The DKVM-16 draws power from the power adapter and the PC’s PS/2 port.
Specifications Computer Connections Display LED Indication Keyboard Mouse Monitor Cascade Cascade Port On Screen Display 19” Rack Mount Cascade (Level) Max.
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited warranty for its product only to the person or entity that originally purchased the product from: • • D-Link or its authorized reseller or distributor and Products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an APO or FPO.
Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below: • The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same.
Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited warranty provides specific legal rights and the product owner may also have other rights which vary from state to state. Trademarks: D-Link is a registered trademark of D-Link Systems, Inc.
Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. and Canadian customers can contact D-Link Technical Support through our website, or by phone. Tech Support for customers within the United States: D-Link Technical Support over the Telephone: (877) 453-5465 24 hours a day, seven days a week.