User Manual
Table Of Contents
- Preface
- Product Overview
- Installation
- Configuration
- Web-based Configuration Utility
- Internet Connection Setup Wizard
- Manual Configuration
- Wireless Settings
- Network Settings
- Virtual Server
- Port Forwarding
- Application Rules
- QoS Engine
- Network Filters
- Access Control
- Website Filters
- Inbound Filters
- Firewall Settings
- Routing
- Advanced Wireless Settings
- Advanced Network Settings
- IPv6
- Administrator Settings
- Time Settings
- SysLog
- E-mail Settings
- System Settings
- Update Firmware
- DDNS
- System Check
- Schedules
- Device Information
- Log
- Stats
- Internet Sessions
- Routing Table
- Wireless
- IPv6
- Support
- Web-based Configuration Utility
- Wireless Security
- Connect to a Wireless Network
- Troubleshooting
- Wireless Basics
- Networking Basics
- Technical Specifications
- Contacting Technical Support
- Warranty
- Registration
97D-Link DIR-601 User Manual
Section 6 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DIR-601. Read
the following descriptions if you are having problems. (The examples below are illustrated in Windows
®
XP. If you have
a different operating system, the screen shots on your computer will look similar to the following examples.)
1. Why can’t I access the web-based configuration utility?
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website on
the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself.
Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
• Microsoft Internet Explorer
®
6.0 and higher
• Mozilla Firefox 3.0 and higher
• Google™ Chrome 2.0 and higher
• Apple Safari 3.0 and higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using
a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may
not be on.
• Disable any Internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice,
Sygate, Norton Personal Firewall, and Windows
®
XP firewall may block access to the configuration pages. Check the
help files included with your firewall software for more information on disabling or configuring it.