Specifications

81D-Link DIR-330 User Manual
Section 6 - Troubleshooting
3. Why can’t I connect to certain sites or send and receive e-mails when connecting through my router?
If you are having a problem sending or receiving e-mail, or connecting to secure sites such as eBay, banking sites, and
Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
Note: AOL DSL+ users must use MTU of 1400.
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could
be another computer, or a URL.
• Windows Vista
™
users click on Start and type cmd in the Start Search box. Click OK or press Enter.
• Windows
®
NT, 2000 and XP users click on Start, click Run, and then type cmd in the box. Click OK or
press Enter.
• Windows
®
95, 98, and Me users click on Start, click Run, and then type command. Click OK or press
Enter.
• Once the window opens, you’ll need to do a special ping. Use the following syntax:
ping [url] [-f] [-l] [MTU value]
Example: ping yahoo.com -f -l 1472