User's Manual

26D-Link DHP-541 User Manual

Appendix A - Troubleshooting

Troubleshooting

• PowerLine AV conguration utility does not start correctly:

Reinstall the utility.

• PowerLine AV conguration utility does not detect the DHP-540 switch and DHP-502AV adapter :

Please make sure your DHP-540 switch and your DHP-502AV adapter are correctly plugged and connected to the computer or network device.

• I can’t congure any parameters on the DHP-540 switch and the DHP-502AV adapter. An error is shown when I try to congure it:

Please make sure you have not unplugged the DHP-540 switch and the DHP-502AV adapter while conguring it.

• I changed the connection cable to another Network adapter and now the utility does not work correctly:

Please restart the utility each time you disconnect the connection cable.

• I’m having a lot of problems conguring my network:

If you are having problems conguring the network with two or more PowerLine AV 500 adapters, please make a reset to all of the adapters and

start conguring the adapters again. To test whether the electrical wiring is contributing to the problem, plug the PowerLine adapters in the

same room.