User manual

17D-Link DHP-311AV User Manual

Section 3 - Conguration

Troubleshooting

PowerLine AV utility does not start correctly:

Reinstall the utility.

PowerLine AV utility does not detect the PowerLine AV Network Starter Kit:

Please make sure your PowerLine AV adapters are correctly plugged and connected to the computer or network device.

I can’t congure any parameter of the PowerLine AV Network Starter Kit, an error is shown when I try to congure it:

Please make sure you have not unplugged the PowerLine AV adapter while conguring it.

I changed the connection cable to another Network adapter and now the utility does not work correctly:

Please restart the utility each time you disconnect the connection cable.

I’m having a lot of problems conguring my network:

If you are having problems conguring the network with two or more PowerLine AV adapters, please make a reset to all of the

adapters and start conguring the adapters again. To test whether the electrical wiring is contributing to the problem, plug

the PowerLine adapters in the same room.