User manual

134D-Link D-ViewCam User Manual
Section 4 - FAQs
You will receive this error message when Mainconsole
experienced a critical error when loading the
database.
This problem is frequently observed on Windows Vista
due to its tightened security system.
There are two ways to fix.
1.) Turn off UAC in control panel on Windows Vista.
2.) Enable the privilege level option in compatibility tab
in Mainconsole properties.
This error message occurs when the software failed to execute the
necessary file for the requested operation.
（1）Occur when loading Mainconsole
The skin files or database may be corrupted to cause this error message.
Please uninstall the software, remove D-ViewCam folder in C:\Program Files\ and install the latest version.
（2）Occur when loading ActiveX of web live viewer/ playback
Please follow below instrument for troubleshooting.
10. Why do I get “Cannot load database template.
Please re-install the system to solve the problem”?
11. Why do I get “Missing or corrupted resource les. Please re-install
the system to solve the problem”?