Installation Guide

Frequently Asked Questions

1) What can I do if my camera is not working properly or I’m

having problems setting it up?

Reset the hub by pressing the Reset button for 10 seconds using a

paper clip, assuring that all the LEDs turn oﬀ brieﬂy after releasing the

button. Then try setting it up again in the mydlink app.

In addition, please verify that:

• your Internet connection is active on your router.

• your router’s Wi-Fi is turned on.

• the camera’s battery has enough power.

• your mobile device is connected to the same Wi-Fi network of the

router that you connected the hub to.

2) How do I see my camera feed or adjust its settings?

You can access your camera by tapping the menu icon

in the top-

left corner of the main menu, select Devices, then select Camera. In the

selected device group page, you can select the speciﬁc camera in the

carousel by tapping its icon.