Product guide
46
D-Link Assist
Benet from D-Link’s global
reach and local support
Established in 1986 D-Link has
evolved to become a billion dollar
global enterprise with 160 offices
across 71 countries
With highly trained D-Link Assist
technicians on standby across Europe
you can be sure of the very best in
local support, wherever you are
Dare to compare
D-Link Assist offers remarkable value,
service of the highest quality at a very
reasonable price. We challenge you to
find a more competitive technical
support solution
Why D-Link?
D-Link is one of the world’s leading
network infrastructure companies,
providing a complete end-to-end
solution including Switching,
Storage, Video Surveillance,
Wireless and Security ensuring
interoperability, from one vendor,
with award winning support.
For over 27 years, D-Link has designed,
developed and manufactured award
winning products. D-Link prides itself
on consistently delivering innovative,
high-performing and intuitive
products for businesses.
With D-Link technology you can
increase network performance
and cut operational costs.
D-Link delivers its extensive range of
networking products to organisations
and consumers through its global
network of channel partners and
service providers. D-Link understands
the significance of accessing,
managing, securing and sharing data
and digital content, and has pioneered
many IP technologies to deliver a fully
integrated Digital Home and business
network experience.
for comprehensive
24-hour support
D-Link Assist Gold is perfect for
mission-critical environments where
maximum uptime is a high priority. It
guarantees four hour around-the-clock
response and cover applies 24/7 for
every day of the year including holidays.
for prompt
same-day assistance
D-Link Assist Silver is designed for
‘high availability’ businesses that
require rapid response within regular
working hours. It provides a four hour
response service Monday to Friday
from 8am to 5pm, excluding holidays.
for guaranteed
response on the next business day
D-Link Assist Bronze is a highly cost-
effective support solution for less
critical environments. Response is
guaranteed within eight business
hours, Monday to Friday from 8am to
5pm, excluding holidays.
Longer warranty for longer life. For extra reassurance, D-Link Assist gives you the option of
extending warranties on any D-Link business products that you purchase by three years.
D-Link assist is currently available in the following countries: Austria, Belgium, Czech Republic, Denmark, Finland*, France, Germany, Hungary, Republic of Ireland, Italy*, Luxembourg,
Monaco, The Netherlands, Norway*, Poland, Portugal*, San Marino*, Spain*, Sweden*, Switzerland*, United Kingdom and Vatican.
* Partial coverage available.