Product guide
D-Link Assist
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If the unexpected happens to your network, you need the very best
support and fast. Downtime costs your business money. D-Link Assist
maximises your uptime by solving technical problems quickly and
eectively. Our highly trained technicians are on standby around the
clock, ensuring that award-winning support is only a phone call away.
Rapid Response Support
D-Link Assist
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Only for the duration of the hardware warranty for as long as the original buyer owns the product. Original proof of purchase may be required.
² D-Link products only.
Comprehensive cover
available across all D-Link
business products
D-Link Assist can be purchased
together with any D-Link business
product. So whether you’re buying
switching, wireless, storage, security
or Video Surveillance equipment
from D-Link, your peace of mind is
guaranteed.
D-Link Assist also offers installation
and configuration services to get
your new hardware working
quickly and correctly.
As standard, when you purchase a
D-Link product we will exchange it
should something go wrong.
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Convenient choice of three
service levels to suit your needs
D-Link Assist Gold -
for comprehensive 24-hour support
D-Link Assist Silver -
for prompt same-day assistance
D-Link Assist Bronze - for guaranteed
next business day response
Peace of mind from our award-
winning support services
Plug into our network of highly
trained specialists who will act quickly
to diagnose your problem and take
instant corrective action.
Choose the enhanced service
level that is right for you
With a choice of three affordable
service offerings covering all D-Link
business products, you can select the
package that suits you best.
Get expert help with your
installation and conguration
Available on selected products, D-Link
Assist can help you get your new
hardware up and running with the
minimum of fuss.
Installation services include unpacking,
quality inspection, interconnection
with host server, and installation and
integration of software.²
Expect instant help if the unexpected happens