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Table of Contents Table of Contents Product Overview............................................................... 3 Package Contents.......................................................................... 3 System Requirements.................................................................. 3 Introduction.................................................................................... 4 Features.............................................................................................
Section 1 - Product Overview Package Contents • • • • • DCM-301 Broadband Cable Modem Ethernet Cable Power Adapter Stand Quick Install Guide If any of the above items are missing, please contact your reseller. System Requirements Verify that you have these items before beginning the installation: • A cable-line splitter (not included), if you plan to have the cable modem and a television connected to the same wall cable outlet.
Section 1 - Product Overview Introduction Thank you for purchasing the D-Link “Broadband Cable Modem DCM-301, which is an MCNS DOCSIS™ 3.0 cable modem featuring the latest DOCSIS technology. The cable modem enables your network cable operator to provide you with broadband applications such as: telecommunications, IP dedication for your small office/home office (SOHO), or high-speed residential Internet access. The DES data encryption helps ensure privacy for the transmitted information.
Section 1 - Product Overview Hardware Overview Front Panel LEDs The LEDs on the cable modem indicate: • The current performance of the cable modem. • The condition of the network connection between the cable modem and your cable service provider. • The condition of the connection between your cable modem and electrical power. 1 1 2 2 3 4 5 6 A solid green light indicates a proper connection to the power supply. The light will blink during boot-up.
Section 1 - Product Overview Back Panel Connectors 7 7 Ethernet Port 8 Reset Button 9 Coaxial Connector 10 11 Power Port Power Button D-Link DCM-301 User Manual 8 9 10 11 Connect to the WAN (Internet) port on your router or to an Ethernet port on your computer using an Ethernet cable. Press and hold the reset button with a paper clip for 10 seconds to reset the router to the factory default settings. Connect the cable coaxial cable to this connector.
Section 2 - Installation Before You Begin Local Cable Network Service Before installing the modem: • Find the Serial Number, RF and Ethernet address located on a sticker on the cable modem and write them down. • Contact your local cable service operator for Internet/cable network access. Your local cable operator will check for cable access availability in your area, install a cable line (if necessary), provide you with an access account, set up configuration and verify other technical details.
Section 2 - Installation Installation The D-Link DCM-301 DOCSIS™ 3.0 Cable Modem provides high-speed Internet access to the Internet. You can use your cable modem to directly connect one computer in your network to the Internet or connect to a Broadband router to allow multiple devices to share the Internet. After you install the cable modem, you must contact your cable provider (ISP) and register the MAC address. The MAC address is located on the label on the bottom of the modem.
Section 2 - Installation Connecting the Cable Modem (with Router) Step 1: Power off your router. Step 2: If you are replacing the modem, disconnect all cables and unplug the power to your old modem. Step 3: Connect the coaxial cable from your wall to the cable modem’s CATV cable connector. If you plan to have the cable connected to a television as well as the cable modem, you must use a cable line splitter (not included).
Section 2 - Installation Connecting the Cable Modem (without Router) Step 1: Power off your computer. Step 2: If you are replacing the modem, disconnect all cables and unplug the power to your old modem. Step 3: Connect the coaxial cable from your wall to the cable modem’s CATV cable connector. If you plan to have the cable connected to a television as well as the cable modem, you must use a cable line splitter (not included).
Section 3 - Troubleshooting Troubleshooting 1. Power LED is not on. • Verify the power adapter is plugged into a working outlet or power strip and seated in the power port. • Press the power button on the back of the modem. 2. Cannot connect to the Internet. • You must contact your Internet provider and register the MAC address of the modem (located on the bottom of the modem). If you skip this step you will not be able to connect. • Verify all cables are connected properly.
Appendix A - Technical Specifications Technical Specifications Compliant Standard • DOCSIS 1.0 • DOCSIS 1.1 • DOCSIS 2.0 • DOCSIS 3.
Appendix A - Technical Specifications OSS: • Protocol: ICMP/SNMP V1, V2c,V3 • MIB: MIB II / MCNS MIB Environment: • Operating temperature: 32°F (0°C) to 104°F (40°C) • Operating humidity: 10% to 90% (Non condensing) • Storage temperature: -4°F (-20°C) to 140°F (60°C) LEDs: • Power, DS, W/DS, US, Online, LAN Dimensions (without AC Adapter): • 159 mm x 133 mm x 32.
Appendix B - Contacting Technical Support Contacting Technical Support D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. customers can contact D-Link technical support through our website or by phone. Before you contact technical support, please have the following ready: • Model number of the product (e.g. DCM-301) • Hardware Revision (located on the label on the bottom of the modem (e.g.
Appendix C - Warranty Warranty Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warranty: • Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and • Only for products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, or addresses with an APO or FPO.
Appendix C - Warranty Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation.
Appendix C - Warranty • After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. DLink will only replace the defective portion of the product and will not ship back any accessories.
Appendix C - Warranty Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS T
Appendix C - Warranty FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication.
Appendix D - Registration Registration Register your product online at http://registration.dlink.com Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 5.
