Specifications
23D-Link DCM-202 User Manual
Section 3 - Troubleshooting
7. If you are using a cable line splitter so that you can connect the cable modem and a television to the same cable
wall jack, try removing the splitter and reconnecting the cables so that the cable modem is connected directly
to the cable wall jack. Then try accessing the Internet.
To release and renew the IP address for the Windows 2000 and XP operating systems:
1. Click Start and select Programs, then Accessories.
2. Click Command Prompt.
3. At the command prompt (C:\), type ipcong/release and press Enter. Windows releases the IP address.
4. At the command prompt type ipcong/renew. Windows renews the IP address.
5. At the command prompt (C:\), type exit and press Enter to return to the Windows desktop.
Problem: “All of the LEDs on the front of my cable modem look right, but I cannot access the Internet.”
1. If the Power, Cable, Status, and Eth LEDs are lit and not blinking the cable modem is operating properly.
Try shutting down the computer and then turning it back on. This will cause the computer to re-establish
communications with your local cable provider.
2. Power cycle the cable modem by removing the power adapter from its outlet and then plugging it back into the
outlet. Wait several minutes for the cable modem to re-establish communications with your local cable operator,
then try accessing the Internet.
3. Verify that you have installed TCP/IP properly (for Windows 2000 or XP : ipcong), and that the TCP/IP parameters
provided by your local cable provider are correct for your computer.
two-way cable plants.