Table of Contents Table of Contents Product Overview....................................................3 Package Contents............................................................... 3 System Requirements........................................................ 3 Introduction........................................................................ 4 Features.............................................................................. 5 Hardware Overview....................................................
Section 1 - Product Overview Package Contents • D-Link DCM-202 • Manual, Warranty and Drivers on CD • Printed Quick Installation Guide • One 12VDC/1.0A Power adapter • 1 CAT 5 UTP Ethernet cable • 1 USB cable • 1 Cable modem stand to install the cable modem in a vertical position If any of the above items are missing, please contact your reseller.
Section 1 - Product Overview Introduction Thank you for purchasing the D-Link “Broadband Cable Modem with USB & Ethernet” DCM-202, which is an MCNS DOCSIS™ 2.0 cable modem featuring the latest DOCSIS technology. The cable modem enables your network cable operator to provide you with broadband applications such as telecommunications, IP dedication for your small office/home office (SOHO), or high-speed residential Internet access.
Section 1 - Product Overview Features • Full-featured compact, economical cable modem with Ethernet and USB ports. • DOCSIS 2.0 compliant. • Capable of handling downstream data transmission speeds up to 38Mbps; upstream to 30Mbps User-friendly configuration and diagnostic utilities. • RJ-45 10/100BaseT Ethernet port provides traditional industry standard connection. • USB port allows easy plug-and-play attachment to PCs with the latest Windows® operating system. • Extensive SNMP management support: MIB-II.
Section 1 - Product Overview Hardware Overview Front Panel LEDs The LEDs on the cable modem indicate: • The current performance of the cable modem. • The condition of the network connection between the cable modem and your cable service provider. • The condition of the connection between your cable modem and electrical power.
Section 1 - Product Overview Hardware Overview Back Panel Connectors D-Link DCM-202 User Manual Power Connect the power adapter included in the product package LAN RJ-45 female port for connection of Ethernet cable. USB USB ’B’-type port. Connects through USB cable to a computers’s USB ‘A’-type port. CABLE RF connector to attach the cable for broadband internet access.
Section 2 - Installation Before You Begin Local Cable Network Service Before installing the modem: • Remove any previous installations of wireless adapters • Find the Serial Number, RF and Ethernet address located on a sticker on the cable modem and write them here: Serial Number S/N: ____________________ RF and ETH MAC: ____________________ • Contact your local cable service operator for Internet/cable network access.
Section 2 - Installation Installation The cable modem enables you to connect to the Internet using either your computer’s Ethernet or USB port. Be sure to follow the installation steps for the setup you want to use. Using the Ethernet setup enables you to use a hub to connect multiple computers to the cable modem. To do this, you might have to obtain additional IP addresses from your cable operator.
Section 2 - Installation Using the Ethernet Port This section describes how to install the cable modem using the Ethernet port. Using the Ethernet port enables you to use a single connection to the Internet or use a router to connect multiple computers to the cable modem. You can also use multiple IP addresses from your cable operator when using the Ethernet connection. See “Installing the Cable Modem Using the USB Port” in this manual to set up the USB Connection.
Section 2 - Installation Verify the TCP/IP Configuration Before installing the modem using the Ethernet setup, you must verify that your computer has the TCP/IP protocol installed. Follow the procedure for your operating system to verify or install the TCP/IP protocol. To configure TCP/IP on your Windows® Vista™ PC: 1. Right click on Start->Network and select Properties 2. On the the following pop up window, select Tasks->Manage network connections. 3.
Section 2 - Installation Network Overview Below are two common ways to connect your DCM-202 modem to your network. The diagram on the left shows the connection with a broadband router. The diagram on the right shows the connection directly to a computer.
Section 2 - Installation Connecting the Cable Modem Install the cable modem according to the following procedure: 1. Power off the computer. 2. Unplug the computer from the electrical wall outlet. 3. Make these connections: • Connect the coaxial cable to the cable modem’s CATV cable connector. If you plan to have the cable connected to a television as well as the cable modem, you must use a cable line splitter (not included).
Section 2 - Installation Using the USB Port This section describes how to install the cable modem using the USB port. First you connect the hardware (cable modem and power adapter). You then install the software drivers and verify that the modem is operating properly. The USB port does not support the Macintosh® operating system.
Section 2 - Installation Network Overview The diagram below displays the connect of your DCM-202 modem to your computer using the USB cable. Installing the Hardware To install the hardware: 1. Connect the coaxial cable to the cable modem’s CATV cable connector. 2. Connect the USB cable to the modem (not the computer). 3. Plug the power adapter into the modem. Plug the other end into a wall outlet or power strip.
Section 2 - Installation Installing the Software Drivers This section explains how to install the cable modem using the USB Connections with the Windows® Vista™, XP, or 2000 operating system (OS). Do not install these drivers if you are using the Ethernet connection. Power on the computer. After windows boots up, insert the DCM-202 CD-ROM. If the Welcome window opens, click Close. Plug the other end of the USB cable into an available USB slot on your computer.
Section 2 - Installation Click Close WINDOWS® XP: The Found New Hardware screen will appear. If you receive a Can Windows connect to Windows Update to search for software message, select No, not this time. Click Next to continue. Select Install from a list or specific location (advanced) and then click Next.
Section 2 - Installation Check Search removable media (floppy, CD-ROM...) and then click Next to search for the necessary driver files from the D-Link CD-ROM. Once the drivers are installed, click Finish.
Section 2 - Installation WINDOWS® 2000: The Found New Hardware Wizard screen appears. Click Next to Continue. Select Search for a suitable driver for my device (recommended) and click Next.
Section 2 - Installation files. When the correct location of the driver file appears, click OK. The Found New Hardware Wizard displays the search results. Click Next to install the driver files for the cable modem. Click Finish to continue.
Section 2 - Installation Verify USB Installation To verify the DCM-202 modem is installed: Vista™ Users: Click on Start > Control Panel > System XP Users: Click on Start > Control Panel > System > Hardware 2000 Users: Click on Start > Settings > Control Panel > System > Hardware Click the Device Manager tab. Scroll down and click the + sign next to Network Adapters. The D-Link modem will appear.
Section 3 - Troubleshooting Troubleshooting This chapter provides solutions to problems that can occur during the installation and operation of the DCM-202. Read the following descriptions if you are having problems. (The examples below are illustrated in Windows® XP. If you have a different operating system, the screenshots on your computer will look similar to the following examples.) Problem: “I cannot access my e-mail or Internet service.” (USB Only) 1.
Section 3 - Troubleshooting two-way cable plants. 7. If you are using a cable line splitter so that you can connect the cable modem and a television to the same cable wall jack, try removing the splitter and reconnecting the cables so that the cable modem is connected directly to the cable wall jack. Then try accessing the Internet. To release and renew the IP address for the Windows 2000 and XP operating systems: 1. Click Start and select Programs, then Accessories. 2. Click Command Prompt. 3.
Section 3 - Troubleshooting 4. If you are using a cable line splitter so that you can connect the cable modem and a television to the same outlet: • Try removing the splitter and reconnecting the cables so that the cable modem is connected directly to the cable wall jack. • Wait several minutes, then try accessing the Internet. Problem: “The power on my cable modem goes on and off sporadically.” • You might be using the wrong power adapter.
Appendix A - Technical Specifications Technical Specifications Compliant Standard • DOCSIS 1.0 • DOCSIS 1.1 • DOCSIS 2.
Appendix A - Technical Specifications OSS: • Consumption: 5W (Standby), 6W (operation) • Protocol: ICMP/SNMP V1, V2c,V3 • MIB: MIB II / MCNS MIB/Hitron Proprietary MIB Environment: • Operating temperature: 32°F (0°C) to 104°F (40°C) • Operating humidity: 10% to 90% (Non condensing) • Storage temperature: -4°F (-20°C) to 140°F (60°C) LED: • Power, Cable, Status, Ethernet USB’ Dimensions (without AC Adapter): • 120mm(W) x 142mm(H) x 30mm(D); without Stand (Approximately) Weight: • 0.
Appendix C - Warranty Warranty Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warranty: • Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and • Only for products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, or addresses with an APO or FPO.
Appendix C - Warranty D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation.
Appendix C - Warranty • The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that are lost in transit to D-Link.
Appendix C - Warranty Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS T
Appendix C - Warranty frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation.
