User Manual

Chapter 5 Troubleshooting Page 31
Chapter 5 Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the bridge.
Q 1. What if my bridge fails to connect to the remote one?
• Ethernet Link: Check the availability of power to the bridge by observing the LED
status on the power injector.
- Green: The wireless bridge is connecting to the backhaul network.
- Off: The wireless bridge disconnects from the wired network, check whether the
power cord and Ethernet cables to the network and bridge are correctly connected.
•
Basic Configurations: Mismatched basic settings among bridges are the most
common cause of connectivity fail. If the bridge does not associate with a remote
bridge, check whether options in each device are identical.
•
Security Settings: Remote bridges attempting to authenticate to your bridge must
support the same security options configured in your bridge, such as WEP and WPA
(2)-PSK. If your bridge fails to associate with others, check whether the security
settings are the same as your bridge settings.
•
Antenna Alignment: If the methods above are all checked to be correct, you can
observe and verify antenna alignment with RSSI value.
Q 2. What if I forget my password?
You may restore the bridge to its factory default settings in “Backup/Restore Settings” from
“
Management”.
Q 3. What if my bridge encounters a firmware failure?
Retrieve the settings you have backed up previously in “Backup/Restore Settings” from
“
Management”.