User manual
76D-Link D-ViewCam User Manual
Appendix A - Wireless Basics
10. Why does my computer screen always display Connecting or Disconnected?
For cameras determined to be oine, and when D-ViewCam is trying to reconnect, a “Connecting” status will appear
on the display during the retry. If D-ViewCam fails to connect, a “Disconnected” status will appear on the display. If
the connection is stable, but the video stream is non-existent, the reconnect interval will be within 30 seconds. If the
connection fails, the reconnect interval will be within 60 seconds.
11. How to get a better image view in D-ViewCam?
D-ViewCam adopts drop frame to optimize the application performance. So if you want to get better image view, please
consider below items:
1. Disable the rotation mechanism.
2. For viewing MJPEG video format in CIF resolution, the video FPS display in D-ViewCam is adjusted according
to the number camera displayed in the main screen. The higher the FPS, the smoother the motion will appear.
1-split screen display 30 FPS, 4/6/9/10/16-split screen, display 5 - 15 FPS. 32-split screen, display 1 FPS.
3. For viewing MPEG4/H.264 video format, adjust the image resolution to 640*480 and showed in 4-split screen.
For the camera with the resolution larger than 1024*640, D-ViewCam will decode I-frame only.
Firewall
10. What about rewalls? Do they aect D-Link D-ViewCam?
If you use D-Link D-ViewCam on computers with Windows XP SP2 or any other applications with personal rewalls,
please congure the rewall to allow D-Link D-ViewCam to pass through. Most the personal rewalls will automatically
prompt you to permit D-ViewCam program to be used in the network.
11. What about rewalls like Nod 32 which has to be manually input to permit D-ViewCam installation?
If you use D-Link D-ViewCam on computers with Nod32 personal rewall, please congure the rewall manually after
you have installed D-ViewCam as following steps:
Click NOD32 antivirus system icon on the task bar to open it.