User manual

75D-Link D-ViewCam User Manual
Section 5 - Troubleshooting
5. Which format could my recorded video le covert into?
D-Link D-ViewCam can convert the recorded video into AVI format with the available codec in your operating
system.
Video Display
6. What should I do if there is no video display of the camera after I have just added it to D-ViewCam?
Please check to see if you correctly typed in the IP address of the camera. If you changed the default user name and
password of the camera, you must input that information in D-ViewCam in Expert mode. The changed value will take
eect after you re-login to D-ViewCam. Please refer to page 48 for changing the camera ID and Password.
7.Whyisn’tvideodisplayedfromtheconnectedcamera(s)?
The possible root causes:
1. The network is unstable
2. The workload is too heavy for your computer to handle.
3.Changingthecamera’svideo parameters(byusingthe camerawebserver)inthemiddleofa D-ViewCam
operation, can cause D-ViewCam to fail.
8. How do I record video in D-ViewCam?
D-Link D-ViewCam provides four dierent recording methods:
1.Manualrecording(captureofvideofeedatthemomentyoucommandthesystemto).
2.Schedulerecording(automaticrecordingaccordingtothetimeperiodsthatyouset).
3.Eventrecording(automaticrecordingaccordingtotheeventsettings).
4. Motion detection recording in scheduled time. In the time periods you set, start recording only when motion is
detected. This can make disk usage more economical.
9. Can I change the audio format at the camera web server while using two-way audio function?
No. Please make sure to complete all camera congurations at the camera web server before using the D-ViewCam
application. Changing camera parameters using the camera web server in the middle of a D-ViewCam operation can
cause D-ViewCam to fail.