User manual

74D-Link D-ViewCam User Manual
Section 5 - Troubleshooting
1. How are video images stored?
Video images are compressed into MJPEG or MPEG4 format, and then stored on your computer hard disk or a
designated network storage device.
2. What frame sizes does D-Link D-ViewCam use?
For MJPEG, eachframe is approximately 14 to 15KB each. However, it also depends on your camera’s specifications
and setting.
3. What should I do when saving image configuration or image quality and the system pops up “Parameter
setup error” message?
One of the following might cause this problem:
1. Camera is disconnected.
2. Network is unstable.
3. Firewall.
If you install D-ViewCam on a PC with rewall software running, the rewall software may reject some Internet packets,
which are considered insecure. You need to turn off Internet Security or disable Personal Firewall in order to save
image configure/ image quality of your camera. Remember to turn on Internet Security or enable Personal Firewall
later to secure your system.
4.CanwechangetheFPS(framepersecond)rateofacamera?
FPS is the number of image frames that a camera shoots in a video operation. For MJPEG file, you can set the FPS
rate according to your requirement.
Note: Not all setting of your camera is available in D-ViewCam. The FPS rate that you set cannot exceed the maximum
FPS rate of your camera. For MPEG4 format, you can change bit rate instead of FPS. Please make detail configurations
on camera’s web interface.
D-Link D-ViewCam Operation
Video Image Configuration