Specifications

Troubleshooting

2. I cannot connect to the access point or the wireless router.

• Make sure that the SSID on the DWL-520+ PCI adapter is exactly the

same as the SSID on the Access Point or wireless router.

3. The DWL-520+ Power and Link lights are not on.

• Check to see if the DWL-520+ PCI adapter is firmly inserted into a

PCI slot.

4. I forgot my Encryption key.

• Reset the Access Point to its factory default settings and restore the

DWL-520+ Wireless PCI Adapter to the factory default settings. (The

default settings are listed in Ch.6: Using the Configuration Utility in

this manual.)

5. The computer does not recognize the DWL-520+ Wireless Adapter.

• Make sure that the DWL-520+ Wireless Adapter is properly seated in

the computer’s PCI slot.

• If Windows does not detect the hardware upon insertion of the

adapter, make sure to completely remove drivers that were

previously loaded. To remove the drivers, do the following:

A. Under Tools> select Folder Options…> select View >

under Hidden files and folders > select Show hidden

files and folders

B. Uncheck Hide extension for known file types > click on

Apply

C. Search for the files TIACXLN.INF and TIACXLN.SYS.

Remove these files from the INF and SYSTEM32

(DRIVERS) folders in the Windows directory. Note:

Windows XP and Windows 2000 will rename .inf files that

have not received WHQL certification into oem.inf files (e.g.,

oem1.inf.)

6. The computer with the DWL-520+ installed is unable to connect to

the wireless network.

• Check that the LED indicators for the broadband modem are

indicating normal activity. If not, there may be a problem with the

broadband connection.