User's Manual

Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and

operation of the 11g WIRELESS LAN ACCESS POINT. We cover various aspects of the

network setup, including the network adapters. Please read the following if you are

having problems.

1. The computer used to configure the 11g WIRELESS LAN ACCESS POINT

cannot access the Configuration menu.

n Check that the Ethernet LED on the 11g WIRELESS LAN ACCESS POINT is ON. If

the LED is not ON, check that the cable for the Ethernet connection is securely

inserted.

n Check that the Ethernet Adapter is working properly. Please see item 3 (Check that

the drivers for the network adapters are installed properly) in this

Troubleshooting

section to check that the drivers are loaded properly.

n Check that the IP Address is in the same range and subnet as the 11g WIRELESS

LAN ACCESS POINT. Please see

Checking the IP Address in Windows XP

in the

Networking Basics section of this manual.

Note: The IP Address of the 11g WIRELESS LAN ACCESS POINT is 10.0.0.1 All the

computers on the network must have a unique IP Address in the same range, e.g.,

10.0.0.x. Any computers that have identical IP Addresses will not be visible on the

network. They must all have the same subnet mask, e.g., 255.0.0.0

n Do a Ping test to make sure that the 11g WIRELESS LAN ACCESS POINT is

responding. Go to Start>Run>Type Command>Type ping 10.0.0.1 A successful

ping will show four replies.

Note: It is recommended that you use an Ethernet connection to

configure the 11g WIRELESS LAN ACCESS POINT.

Note: If you have changed the

default IP Address, make sure to

ping the correct IP Address

assigned to the 11g WIRELESS

LAN ACCESS POINT