User's Manual

Connect the Optical or Coaxial OUT from your AV source to the Universal Digital/Analogue Audio Converter. Please

note that with this converter, you can use the Optical or Coaxial pass to connect to your TV.

3.4 HaptiSync Recognition Technology

D-BOX HaptiSync Technology is the core of your HaptiSync Hub. This complex technology enables recognition and

synchronization with your on-screen content. This recognition technology matches the audio to a specific D-BOX

HaptiCode track. Since your library contains thousands of HaptiCode tracks, some titles may take longer to be

recognized. To maximize your system’s performance, please take the following steps:

- Your HaptiSync Hub should recognize any D-BOX compatible content within 1 minute when first played from the

beginning of its timeline (the first 15 minutes).

- Recently added D-BOX titles (250 latest) should be recognized when first played from anywhere in their timeline.

- For example, if you want to watch the final scene from an old movie: first play the title from the beginning, wait for

the HaptiSync Hub to recognize the content and then skip to the final scene.

- Your HaptiSync Hub will remember the last 10 titles that have been recognized and/or included in the last library

update. When a title is stored in the HaptiSync Hub memory, it can recognize it faster (within 10s).

- Please note that non-original versions (such as foreign languages) may take significantly longer for the HaptiSync

Hub to recognize.

- You can adjust the recognition tolerance parameters in the HaptiSync App.

- Use a higher tolerance value (like 30s) to continue the haptic experience for portions of unrecognized audio (foreign

languages, ambient noise, talking).

- Use a lower tolerance value (like 5s) to stop haptic experiences faster when pausing or stopping playback.

4. TROUBLESHOOTING

If a problem occurs, first check the following:

1- Has everything been connected properly (see Appendix)?

2- Has the audio on your (Audio Line-In – Microphone) HaptiSync App been configured properly?

HaptiSync Hub AUDIO IN jack