™ Series 4 Channel Video Recorder USER GUIDE ™ Smart Secure Technology™
WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PROCUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT. CAUTION EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
FCC COMPLIANCE STATEMENT INFORMATION TO THE USER: THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT.
IMPORTANT SAFETY INSTRUCTIONS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Contents 1. Description--------------------------------------------------------------------------------------- 7 1.1 Components- ---------------------------------------------------------------------------------------------------7 1.2 Key Features ---------------------------------------------------------------------------------------------------7 1.3 Over View ---- ---------------------------------------------------------------------------------------------------9 2.
3.1.
1. Description This manual applies to the HNR-E10450/HNR-E20450 network video recorder. The HNR-E10450/HNR-E20450 network video recorder supports up to 4 network cameras. It can record high quality Full HD images onto its maximum capacity of hard disk drives. The HNR-E10450/HNR-E20450 is extremely straightforward to install and setup, as it detects network cameras and defines the parameters of each through a dedicated configuration wizard.
Network Time Synchronization. Self-diagnostics with automatic notification including hard disk drive S.M.A.R.T. protocol Live or Recorded Video Access via Ethernet. Built-in web client. (Live, Search & Playback) User authentication, 3 user levels and User level – Camera partitioning setup for user management of up to 20 user registrations Built-in network interface (10Base-T / 100Base-TX / 1000Base-T) for recording and client access.
1.
• Rear View WiFi Antennas - 2.4GHz and 5GHz wireless antennas ** Only available for HNR-E20450 8 Ports Sensor Input - NC/NO Devices selectable - TTL Level Input 8 Ports Alarm Output - NO Devices - DC 30V 1A max - AC 125V 0.
2. Installation 2.1 Connection • Connecting to the RJ-45 Connect a standard RJ-45 cable to the network port of the broadband router and the other end of the cable to the network port on the NVR. The following picture is an example of a network diagram using HNR-E10450/HNR-E20450. The network port on the product back panel is for both client computer and cameras. The rear panel network port can be used for devices within the same network, or in different networks as shown in the example diagram.
• Connecting RS232 An RS232 port is provided to connect a text-in device like a POS. Use a RS232 cable with a DB9S (female) connector to connect to the NVR. • Connecting USB The NVR supports one USB interface for connecting external storage devices; It is located on the left side of body. You can backup some video clips of internal HDDs to the external HDDs or Memory Stick connected through USB port.
• Connecting the Power Connect the DC power adaptor to the NVR. As the power is supplied, the Power LED will start flickering, indicating stand-by mode. Pressing the POWER button will turn the power on and the Power LED will light. • Factory Reset The NVR has a Factory Reset button on the rear panel. This button will only be used on the rare occasions that you want to return all the settings to the original factory settings. To reset the unit, you will need to follow steps: 1.
• Configuration 1. Standalone Configuration.
2. Multi-location Configuration.
2.2 Network Connection and IP assignment The Network Video Recorder supports the operation through the network. When the NVR is first connected to the network it has no IP address. So, it is necessary to allocate an IP address to the device with the “Smart Manager” utility on the CD. 1. 2. Connect the NVR to the network and power up.
2.3 Connecting to the Website The Network Video Recorder supports the operation through the network. When the NVR is first connected to the network, it has no IP address. So, it is necessary to allocate an IP address to the device with the “Smart Manager” utility on the CD. Note: Factory Default IP address is 192.168.100.220 1. 2. 3. Start a browser (Internet Explorer). Enter the IP address or host name of the Network Video Recorder in the Location/Address field of your browser.
[Step2] Easy Installation makes the NVR detect ONVIF based all of network cameras and register automatically. Change the admin password or use the default password (admin) of cameras to be detected. If you don’t want to use Easy Install function, inactivate checkbox. In case that you activated Easy Installation, you don’t need to do Step3. Click the Next button to go to next page. Note: Easy Install is inactivated in factory default.
[Step3] The NVR detects all of IP cameras connected in the intranet and displays in the camera list. Click the Search Cameras button and the Camera Discovery window appears. Select one of three in Search Mode and click the Start Search button. Note: The HNR-E10450/HNR-E20450 supports only cameras which use the ONVIF Conformance protocol. • Search Mode: Auto Search (LAN): Lists cameras in a LAN environment. IP Search (Single): Allows you to enter the IP address of a device.
All cameras detected are displayed in the list. Display the name and IP address the selected camera. The name will be updated automatically depending on the settings of the network camera. Select one or several cameras from the list and click the Register button to register. The Login window appears and inquires ID and Password. [One camera selection] [Several camera selection] Enter the user ID and password which you set in the camera and click the OK button in order to connect to that camera remotely.
The NVR displays the registered camera list in the Camera Registration window. When you select a camera channel in the list, the basic information for that camera is displayed in Camera Information section. Configure camera settings you want to change. Click the Save button to save settings changed.
If you want to configure more detail information for a selected camera, click the ONVIF Setup button in the Setup Wizard window. You can configure camera settings about Profile, Video, Audio, and Network. [Step4] The list of available hard disk drives is displayed with the information of the hard disk drives. Select a hard disk drive from the list and click the Format button. Caution: You must format HDD to record video from camera after installing HDD at the first.
Note: The external USB HDD can be set to backup device only. Please refer to “5.2 Comprehension BACKUP function” for more information. If the hard disk installed in the NVR supports S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology) monitoring program, the status of the installed hard disk is displayed. The current status of the Disk S.M.A.R.T. will be displayed in the S.M.A.R.T column. The S.M.A.R.T field displays Good if the Disk S.M.A.R.T. is good and Bad if it is bad. The Disk S.M.A.R.T.
3. Configuration 3.1 NVR Setup Select “Live” tab on the main window of the Client s/w. You can see the camera list currently registered. Select NVR or Camera in the list and right-click of mouse. The pop-up menu appears as below. Select “NVR Setup” and the following screen appear. 3.1.1 Basic Configuration This menu offers basic settings in order to perform proper operation. 1) Information You can check the NVR model name and firmware version on this page.
2) User You can add and delete and users. When adding a user, you can assign authority levels to the users. [Factory Default admin password: admin] User access control is enabled by default. An administrator can set up other users, by giving these user IDs, passwords and access rights. Click the Add button to add a new user.
• • User ID and Password The user ID and Password must be 1 to 15 characters in length. It supports alphabets (A-Z), numbers (0-9), and underscore(_). It is case-insensitive and cannot contain the following characters: “/\[]&%:;|=,+*?<>`' Access Control Assign the rights of playback, and PTZ control to the user. Note: Factory default password for admin user is “admin”. 3) Date/Time Set the date, time, and time zone according to your location.
-. Synchronize with NTP server: Synchronize the date and time of the NVR automatically with an NTP (Network Time Protocol) server. Enter the IP address or the domain name of the NTP server, for example, time.nist.gov or time.windows.com. -. Set manually: This option allows you to manually set the time and date. 4) Internet The NVR supports Gigabit Ethernet connection. Please make sure that Ethernet port is connected to the network.
-. Default router: Specify the IP address of the default router (gateway) used for connecting devices attached to different networks and network segments. • DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. -. Obtain DNS Server via DHCP: Automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings. -.
6) Camera Registration You must register devices on the NVR system in order to perform any operation. Note: If the NVR has activated the Easy Install function, skip this page and refer to [step3] of Chapter 2.3. Refer to [step3] of Chapter 2.3 for more detail operation.
7) Record Storage The list of available hard disk drives is displayed with the information of the hard disk drives. Select a hard disk drive from the list and click the Format button in case of unformatted storage. • HDD List On top of the screen the types and statuses of internal HDD, external HDDs, and/or NAS devices currently connected to the system are listed. Select a hard disk drive from the list and click the Format button in case of unformatted storage.
• Device Setting * Device Type: Select Device Type to be recorded in the drop-down list. -. CIFS: A file format for a NAS device. -. NFS: A file format for a NAS device. * Address: Enter IP address for NAS device. * Remote Directory: Enter directory or folder location to be recorded in the NAS device. * ID/Password: Enter ID and Password. The network camera will ask them whenever you access NAS device. * Capacity: Enter the capacity of storage to be used. It must be less than the total storage capacity.
2) Camera Registration The NVR searches and displays all cameras connected in the internet besides the intranet. All cameras are displayed in the camera list. Note: The HNR-E10450/HNR-E20450 supports only for cameras which use the ONVIF Conformance protocol. • Camera Information Click a camera in the camera list, and the NVR displays camera information in the Camera Information section. -. Name: Displays the camera name. -. Address: Displays the camera’s IP address. -. Port: Displays the port numbers.
• Search Camera Click the Search Cameras button to search cameras and the Camera Discovery window appears. Select one of three in Search Mode and click the Start Search button. -. Search Mode: * Auto Search (LAN): Lists cameras in a LAN environment. * IP Search (Single): Allows you to enter the IP address of a device. You can search more than one device at a time by entering a range of IP addresses.
Select one or several cameras from the list and click the Register button to register. The Login window appears and inquires ID and Password. [One camera selection] [Several camera selection] Enter the user ID and password which you set in the device in order to connect to that camera remotely. Only the admin user is allowed to connect to a network camera device. You can see the result in the Already Registered column of the ONVIF Discovery window whether succeed in registration or not.
The NVR displays the registered camera list in Camera Registration window. When you select a camera channel in the list, the basic information for that camera is displayed in Camera Information section. Configure camera settings you want to change. Click the Save button to save settings changed. • Onvif Setup Click the Onvif Setup button in the Camera Registration window to configure more detail information for a selected camera. You can configure camera settings about Video, Audio, Profile, and Network.
The network camera provides access to H.264, and Motion JPEG video streams, and to the list of available stream profiles. The NVR and clients can also access these video streams/images directly. The number of profile depends on the kind of camera device. -. Profile: Select a profile from the profile list. The NVR displays live video based on the settings of the selected profile. Each profile consists of stream characters, describing its audio and video encoder, PTZ control.
-. Audio: Set up an encoder for audio. Select an audio source to configure in the Source list. Clicking the Audio button allows you to configure the details of the selected audio encoder configuration. * Token: The number of tokens. * Name: Assign a name to the selected video encoder. * Codec: Select a audio compression codec. * Bitrate: Enter the maximum bit rate. You can control the network bandwidth by limiting the bit rate depending on the network traffic. * Sampling rate: Select the sampling rate.
3.1.3 Record 1) Storage Refer to “Record Storage of Chapter 3.1.1”.
2) Record Set a weekly recording schedule for each channel. A combination of a schedule and an event is possible. • Schedule Drag or click area by a box unit at first. A pop up window will appear. Then, set recording settings for the corresponding day. Click the “Apply to All” button to apply the same settings to all channels. • Record Setup -. Pre Time: Enter the pre-recording time. When the NVR is in the Event Record mode it is possible to have it record images before the event occurs. -.
3.1.4 Event This menu allows setting event options such as Alarm-In, Motion, Video Loss, System Event, and Log. The NVR starts recording with settings configured here when an event occurs. The types of event include External Alarm, Motion Detection, Video Loss, and System Event. An occurred event can be notified by Alarm Output (8 Channels), and Email. 1) Camera Alarm You can configure settings for the alarm input from network cameras. Set the On/Off, Dwell Time, Action, Recording.
2) NVR Alarm You can configure settings for the alarm input from the NVR. Set the On/Off, Dwell Time, Action, Recording. Click each column in the list to configure settings. • NVR Alarm Event The NVR have 8 input and 8 output alarm ports for itself. -. On/Off: Choose an item from the drop-down list. When an item is On, the event for alarm input is activated. -. Dwell Time: Set the dwell time an event lasts for the specified dwell time from the point of detection of an alarm input. -.
3) Motion You can configure settings for the motion event. Set the On/Off, Dwell Time, Action, Recording. Click each column in the list to configure settings. • Motion Event -. On/Off: Choose an item from the drop-down list. When an item is On, the motion event is activated. -. Dwell Time: Set the dwell time an event lasts for the specified dwell time from the point of detection of a motion event. -. Action: Set the actions the NVR will take whenever it senses a motion event.
4) Video Loss You can configure settings for the video loss event. When there is a channel with no input stream from the network camera, it can be processed as an event. Set the On/Off, Dwell Time, Action, Recording. Click each column in the list to configure settings. • Video Loss Event -. On/Off: Choose an item from the drop-down list. When an item is On, the event for alarm input is activated. -.
5) System You can configure settings for the system event. The Disk Temperature and S.M.A.R.T. in the System Event are supported. • Disk S.M.A.R.T Event -. On/Off: Choose an item from the drop-down list. When an item is On, the event for S.M.A.R.T event is activated. -. Dwell Time: Set the dwell time an event lasts for the specified dwell time from the point of detection of S.M.A.R.T event. -. Action: Set the actions the NVR will take whenever it senses S.M.A.R.T event.
6) Text-In You can configure settings for the text-in event. Set the On/Off, Dwell Time, Type, Action, Recording. Click each column in the list to configure settings. • Text-In Event -. On/Off: Choose an item from the drop-down list. When an item is On, the text-in event is activated. -. Dwell Time: Set the dwell time an event lasts for the specified dwell time from the point of detection of a text-in event. -.
3.1.5 Network Setting in regard to network can be executed. Settings for IP, DNS, Host Name, Port, and ARP/Ping can be established, along with setting for SNMP, DDNS, uPnP, QoS, NAT Traversal, Zeroconfig, and Bonjour. 1) Internet Refer to “Internet of Chapter 3.1.1”.
2) Service • Host Name Configuration Host Name – enter the host name to be used as device information in the client software or SmartManager. • Web HTTP port: Enter a port to receive a service through the HTTP. Default Port Number is ‘80’. • ARP/Ping Setting Enable ARP/Ping setting of IP address - The IP address can be set using the ARP/Ping method, which associates the unit's MAC address with an IP address. Check this box to enable the service.
3) IP Filtering Checking the Enable IP address filtering box enables the IP address filtering function. Up to 10 IP addresses can be specified. Click a column of the list and enter new filtered addresses. When the IP address filter is enabled, addresses added to the list are set as allowed or denied addresses. All other IP addresses not in this list will then be allowed or denied access accordingly, that is, if the addresses in the list are allowed, then all others are denied access, and vice versa.
4) SMTP The NVR can be configured to send event and error email messages via SMTP (Simple Mail Transfer Protocol). • SMTP(E-Mail) Setting Select “Enable” to activate the SMTP operation. -. Mail Server / Port: Enter the host names (or IP addresses) and port numbers for your mail server in the fields provided, to enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP. -.
-. Login Method: Set the Weakest method allowed to the highest/safest method supported by the mail server. The most secure method is listed in the drop-down list: Login / Plain • SMTP(E-Mail) Receiver -. Receiver: Enter an email address. You can also register the e-mail address of recipients up to 8. • SMTP(E-Mail) Test -. Receiver: Enter an email address and click the Test button to test that the mail servers are functioning and that the email address is valid.
* Password: Enter a password to be used for accessing the DDNS server. * Confirm: Enter a password again to confirm it. * Maximum time interval: Set a time interval to synchronize with the DDNS server. Select an item in the interval drop-down list. * Register local network IP address: Register a Network Video Server IP address to the DDNS server 6) UPnP The NVR includes support for UPnP™.
7) QoS Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network are: The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
8) NAT Traversal A broadband router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most broadband routers are preconfigured to stop attempts to access the private network (LAN) from the public network/Internet.
• NAT traversal Settings Enable - when enabled, the NVR attempt to configure port mapping in a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the NVR (see System>Network>UPnP). * Automatic setting: The NVR automatically search for NAT routers on your network. * Manual setting: Select this option to manually select a NAT router and enter the external port number for the router in the field provided.
Zeroconf is built on three core technologies: • Assignment of numeric network addresses for networked devices (link-local address auto configuration) • Automatic resolution and distribution of computer hostnames (multicast DNS) • Automatic location of network services, such as printing devices through DNS service discovery. Note: In case that the network devices connected to the NVR have not IP addresses, Zeroconfig must be enabled to allow IP addresses by the Easy Install function.
3.1.6 System 1) Information You can check the NVR model name and firmware version on this page. 2) User Refer to “User of Chapter 3.1.1”.
3) Date/Time Refer to “Date/Time of Chapter 3.1.1”.
Carry out the upgrade by importing an upgrade file and pressing the Upgrade button. During the upgrade, do not turn off the power of the NVR. And try an access again after waiting five minutes or longer. 5) Backup/Restore • Backup Save a setting value that users enter to the NVR, to a user PC. • Restore Import and apply a setting value saved to a user PC. Note: Backup and Restore can only be used on the same unit running the same firmware.
6) Maintenance • Maintenance -. Restart: The system is restarted without changing any of the settings. Use this method if the unit is not behaving as expected. -. Reset: The unit is restarted and most current settings are reset to factory default values. The settings that are not affected are: * the boot protocol (DHCP or static) * the static IP address * the default router * the subnet mask -. Default: The default button should be used with caution.
6) Log The support page provides valuable information on troubleshooting and contact information, should you require technical assistance. • Logs The network Camera support system log information. Click the System Log button to get the log data. You can search log from the first to last system logs, or you can set the start and stop times and dates. Click the Load button to start searching. 24 logs are displayed per page and you can scroll through the log pages by using the Previous and Next button.
The description of each field follows. Connect Site: Connects all cameras currently registered. Connect Channel: Connects a channel selected. Disconnect Site: Disconnects all cameras currently connected. Disconnect Channel: Disconnects a channel selected. NVR Setup: Set the configuration of NVR. NVR Wizard: Display the pop-up window for Wizard setup. Open Camera Web Page: Display Web page of the network camera selected.
4.1.1. Screen Division You can select the number of video feeds to simultaneously display on-screen by clicking the Screen Division button in the lower left of the screen. You can have 1 and 4 channel video feed(s) displayed simultaneously on-screen. • Screen Division buttons: 2x2 Screen button Full Screen button 4.1.2 Audio Control The NVR displays mute button, between on and off instead audio button, . Pressing the button toggles the mute 4.1.
-. Preset button: Set the preset position for the PTZ camera. Select “Number” to set preset number and click the button to save a current video position. Select “Number“ and click the button to move the PTZ camera to preset position. 4.1.4 Event Status Screen You can monitor live video from a camera where an event is detected. The event list on the left side display live events detected at the network video device. The live events are listed only during live monitoring.
4.2 Record Playback Select “Record Playback” tab on main window of the Client s/w. You can see the camera list currently registered. Select NVR or Camera in the list and right-click of mouse. The pop-up menu appears as below. Select “Connect Site” in the pop-up menu. You can see the camera videos recorded in the NVR.
Note: Click the “Calendar” icon to see calendar window If there is data for a channel, a white section will be displayed on a 24-hour based time chart. Go to a specific hour by clicking the mouse on the desired hour segment. A minute-based search window is as below. If there is data for a channel, a blue section will be displayed on a 60-minute basis. Go to a specific minute by clicking the mouse on the desired minute segment.
• Clip Copy Click the button to start the clip-copy. Clip-Copy allows the NVR to clip a video segment already stored in the storage and save it to your remote PC. The clip-copy setup screen appears. Change the Days and Time range, the Channel you want to clip and press the Estimate button to calculate the size of the data to be copies. The size is displayed in the File Size button to enter the name and location field. Click the of the file to be copied and press the Start button.
• Snapshot The NVR allows you to capture an image on playing. Click the button to capture a playing image. • Bookmark Save The NVR allows you to mark the important date and time on playing. Click the button to save bookmark. 4.2.2 Event Search The event search screen is located on the left side Record Playback window.
The NVR maintains a log of each time the Alarm Input port is activated. The Event Log Search screen displays this list. You can select the event for which you would like to see video. You can search video from the first to last recorded images, or you can set the start and stop times and dates. Inactivating the First and Last box will allow the user to manually change the time to be searched. Select the box beside of the cameras you want to search. You can select the events for which you want to search.
You can see the detail text-in data by clicking button to show pop-up window as below. 4.2.4 Bookmark Search The NVR maintains a log of bookmark data. The Bookmark Search screen displays this list. You can select the bookmark for which you would like to see video. You can search video from the first to last recorded images, or you can set the start and stop times and dates. Inactivating the First and Last box will allow the user to manually change the time to be searched.
4.3 Backup Playback Select “Backup Playback” tab on main window of the Client s/w. You can see the camera list currently registered. Select NVR or Camera in the list and right-click of mouse. The pop-up menu appears as below. Select “Connect Site” in the pop-up menu. You can see the camera videos from the external USB storage connected as a backup device to the NVR. Caution: For a proper operation, check if the external USB storage is connected to the NVR.
5. Appendix 5.1 Troubleshooting Troubleshooting if problems occur, verify the installation of the NVR with the instructions in this manual and with other operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the equipment manual for further information. Possible Causes or Corrective Actions Problems/Symptoms The NVR cannot start or boot. The NVR is powered up but do not respond any operation. The camera cannot accessed from the NVR.
5.2 Comprehension about BACKUP function BACKUP Description Available Media Playback Clips a video segment already stored in the storage and saves it to the external storage. USB CD-RW/USB DVD-RW USB STICK USB HDD Windows ○ NVR ○ 5.3 Alarm Connection Alarm In Devices : - NC/NO Devices selectable - TTL Level Input Alarm Out Devices : - NO Devices - DC 30V 1A max - AC 125V 0.
5.4 Preventive Maintenance Preventive maintenance allows detection and correction of minor that faults before they become serious and cause equipment failure. Every three-month, perform the following maintenance. 1. 2. 3. Inspect all connection cables for deterioration or other damage. Clean components with a clean damp cloth. Verify that all the mounting hardware is secure. 5.
System Requirement for Web Browser Operating System: Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Vista CPU: Intel® Core™ i7-920 or faster, RAM: 3 GB or more, VRAM: 128 MB or more (Min. 64 MB), Microsoft® DirectX® 9.0c or later 5.
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