User`s guide

Connection Methods for Troubleshooting
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AlterPath OnSite Administrator’s and User’s Guide
Connection Methods for Troubleshooting
This section summarizes how to connect to the OnSite for troubleshooting in
the event of an IP network failure.
Remote OnSite administrators can connect to the OnSite using any of the
following methods:
• By using telnet or ssh and supplying the OnSite’s IP address
• By bringing up the Web Manager over PPP after establishing a dial-in or
callback connection to any of the following modem types :
• The internal modem
• An external modem optionally connected to the OnSite
• A modem on a PCMCIA modem card (including GSM and ISDN)
optionally installed in the OnSite
Local OnSite administrators can connect to the OnSite using any of the
following methods:
• Logging into the OSD through a locally connected KVM management
(Local user) station
• Logging into the Linux command line of the OnSite through either of the
following:
• A terminal or computer connected to the OnSite’s console port
• A dumb terminal connected to a serial port and configured with the
Local Terminal protocol
All of these connection methods must be previously configured as described
elsewhere. For example, to use a modem on a PCMCIA card, the PCMCIA
modem card must be configured as described in “To Begin Configuring a
PCMCIA Card [Expert]” on page 306.
The following table shows the tasks for configuring the troubleshooting
connection methods.