System information

How the OnBoard Manages Communications With Devices
354 AlterPath OnBoard Administrator’s Guide
6. If the device is an RSA II type device, if you cannot run power commands
on the device using the rsa.default template, assign the device the
rsa.limited.default template.
7. If you can run power commands on the device, test the rest of the device
management commands that are supported on the device. If they work,
you are done.
8. If you cannot run one or more of the supported commands on the device,
attempt to connect to the service processor console.
Note: Even if the power management commands do not work on a new
device, you can usually establish a connection to the service processor’s
console.
9. If you cannot access the service processor console, do the following steps.
a. Use ping, telnet, or ssh to verify that you can get to the server.
b. If you cannot access the server, check the network configuration and
fix the problem that is preventing access.
10. If you can access the server but still cannot access the service processor’s
console, double-check the user name and password you are using against
the user name and password that are configured for the device.
11. Once you have established the connection to the service processor’s
console, type the help command, which gives you the syntax you need
to use for the commands supported by the service processor.
12. Note the syntax of the commands supported by the service processor’s
console, and go to “To Use the onbdtemplate Utility to Create a New
Template” on page 354.
T To Use the onbdtemplate Utility to Create a
New Template
Perform this procedure after “To Find Out if An Existing Command Template
Works With a New Device” on page 353, if the default templates do not work
for a new device. See “The onbdtemplate Utility” on page 361 for details
about using the onbdtemplate utility, if needed.