System information

Before You Begin xxxvii
Additional Resources
The following sections describe how to get technical support, training, and
software upgrades.
Cyclades Technical Support
Cyclades offers free technical support. To find out how to contact the support
center in your region, go to:
http://www.cyclades.com/support/
technical_support.php.
Cyclades Technical Training
To learn about Cyclades Technical Training Center and courses offered, visit
http:www.cyclades.com/training
, call 1-888-292-5233, or send an email to
[e-mail]
.
Cyclades Software Upgrades
Cyclades offers periodic software upgrades for the AlterPath products free of
charge to current Cyclades customers. You may want to check http://
www.cyclades.com/support/downloads.php from time to time to see if
upgrades are available for the OnBoard or for an AlterPath PM that you may
also be using with this product.
See “To Upgrade the OnBoard’s Operating System, Applications, and
Configuration Files” on page 299 for instructions on upgrading the software
on your AlterPath OnBoard. See also “To Upgrade Software on a Connected
IPDU” on page 150 for how to upgrade the software on any connected
AlterPath PM IPDUs.