Service manual

73Chapter 7 Upgrades and Troubleshooting
Cyclades-TS Installation & Service Manual
If the Cyclades-TS is reachable, see if the /bin/webs process is running by executing the command ps. If it is
not, type /bin/webs & to start it. If the /bin/webs process is not being initialized during boot, change the file
/etc/inittab.
2. How to restore the default configuration of the Web Configuration Manager
This would be required only when the root password was lost or the configuration file /etc/websum.conf was
damaged.
From a console or telnet session, edit the file /etc/config_files. Find the reference to /etc/websum.conf and
delete it. Save the modified /etc/config_files file. Execute the command saveconf. Reboot the system. Enter
into the Web Configuration Manager with the default username and password (root/tslinux). Edit the file /etc/
config_files and insert the reference to /etc/websum.conf.
Recover the access to the Cyclades-TS100 console port
There is no dedicated console port available in the Cyclades-TS100. As factory default the serial port is set to
work as a console port to allow initial product configuration. After that, changes can still be made through the
Ethernet port and a Telnet command. If for some reason this access is lost (usually misconfiguration), the
product can only be configured if the steps bellow are followed.
1. Power the Cyclades-TS100 off.
2. Connect the Cyclades-TS100 to a terminal configured to work at 9600 bps, with 8 bits, no parity and 1 stop
bit.
3. Press and hold the reset button and power on the Cyclades-TS100. Release the reset button when the self
test starts on the terminal’s screen.
The Cyclades-TS100 will be now in single user mode, the serial port will work as a console port and the product
can de reconfigured. Notice that no previous configuration is lost. After finishing, save the configuration
(saveconf), power the Cyclades-TS100 off, and reconnect the original device to the serial port.Using a different
speed for the Serial Console.