User guide

128
SYMPTOM ACTION
Video Can
Be Seen but
is Distorted,
Discolored
or Out of
Sync.
Keyboard
Does Not
Work
Mouse Does
Not Work
Recheck the jumper settings on the XPAC/XPAB module. See
Chapter 3.
Recheck the DIP switch settings on the XPAC/XPAB module. If
your monitor uses sync on green, make sure it is set accordingly.
See Chapter 3 for details.
Ensure your monitor is capable of the desired resolution.
Re-verify that the selected computer is turned on.
Verify that the keyboard is communicating with the switch by going
into Command Mode.
Check the keyboard connection to the unit. Make sure it is secure.
Only 1 keyboard can be plugged into a user console at a time. If
multiple keyboards are attached to a single local or secondary
console, remove all but one of them.
Check the status of the Scroll Lock. When mixing platforms, some
keys are “remapped” using the Scroll Lock to provide all platform-
dependent keys. See “Multiplatform Keyboard Translation” in
Chapter 7.
Ensure that the mouse connection to the unit is secure.
Only 1 mouse can be plugged into each user console. If multiple
mice are attached to a single console, remove all but one of them.
Enter the <CM>M+<Enter> sequence to re-enable the mouse.
See Chapter 7, “Keyboard Control”, for details.
Ensure you have selected a channel with control of a serial device.
Recheck the serial device connection to the unit and make sure it
is secure.
Check communication port settings on both the computer and the
serial device, such as baud rate, parity, start and stop bits, and flow
control.
Serial Device
Does Not
Work
The Channel
is Selected,
but No Video
is Present
Recheck the jumper settings on the XPAC/XPAB module. See
Chapter 3.
Re-verify that the VGA connector on the computer input cable is at-
tached to your video card
Recheck the DIP switch settings on the XPAC/XPAB module. See
Chapter 3 for details.