Owner`s manual
•
•
CHAPTER
3 -
CUSTOMER
SERVICE
Ordering Parts
Replacement parts can be ordered by contacting CYBEX Customer Service (please specify
inside sales support or technical support) at 1-888-462-9239 (1-888-GO CYBEX), Monday
through Thursday 8:30 a.m.
- 6:00 p.m. Eastern Standard Time and Fridays 8:30 a.m - 5:00
p.m. Having the following information ready when calling will assist our CYBEX representa-
tives
in
serving you:
• Unit Serial
Number
•
Product
arne
The unit serial number and product name can be found on the serial number decal. Please
refer
to
Chapter 5
of
this manual
for
exact serial number location.
•
Part
Description
•
Part
umber
Part descriptions and part numbers are located in Chapter 5
of
this manual.
• Upholstery
Color
When ordering cushions or wear covers please be ready
to
provide the exact upholstery color
required.
•
Shipping
Address
•
Contact
Name
In
addition
to
your shipping address and contact name, your account number is helpful but
not required.
eYBEX Limited Warranty
Cybex Strength products come with a limited parts warranty. Parts are warranted to be free
from defects
in
materials and craftmanship for the duration
of
the warranty period as follows
below.
Lifetime: structural frame.
NOTE: This is applicable
to
the original owner only.
Five Years: rotating bearings, guide rods,
pulley,
cams and weight stacks.
Page~1
Three
Years: cables, bushings, linear bearings and other parts not
Ii
ted.
• 120 Days: uphol tery, and handgrips.
During the warranty period for each warranty described above, CYBEX promises to promptly
replace or repair any defective part.