Installer/User Guide
AutoView Commander Installer/User Guide
AutoView Commander Installer/User Guide Cybex Computer Products International Ltd. Cybex House Shannon Free Zone Shannon, Co. Clare, Ireland (Tel) 00353 61 471 877 (Fax) 00353 61 471 871 www.cybex.ie ©1999 Cybex Computer Products Corporation. All rights reserved. IBM, PC, PC/AT and PS/2 are registered trademarks of International Business Machines Corporation. Microsoft and Kensington are registered trademarks of their respective companies. Logitech, Mouseman and Trackman are trademarks of Logitech, Inc.
AutoView Commander Installer/User Guide FCC Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance may void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Table of Contents Chapter 1 - Product Overview Feature Overview ...................................................................................................................................... 1 Compatibility ............................................................................................................................................. 3 Chapter 2 - Installation Basic Install .................................................................................................................
AutoView Commander Installer/User Guide INSTRUCTIONS: The exclamation mark within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
1 Product Overview Feature Overview The AutoView Commander allows you to control up to 64 PCs with one keyboard, monitor and mouse. Each computer can be up to 30 feet away from the AutoView. The AutoView works with IBM PC/AT and PS/2 systems, and 100% compatible machines with support for VGA, SVGA, XGA and XGA-II video. PS/2 keyboard and PS/2 mouse peripherals are supported through the rear of the unit.
AutoView Commander Installer/User Guide OSD Configuration Utility The OSD Configuration Utility allows the administrator to easily configure and download a channel list with defined users and access privileges to the entire system. This utility will also read and save your current configuration for extra security.
Product Overview Compatibility PS/2 peripherals The AutoView requires a PS/2 mouse and keyboard. The following mice are known to be compatible: IBM PS/2-style Logitech Trackman Kensington Microsoft Serial-PS/2 mouse Logitech Mouseman (PS/2) Microsoft IntelliMouse Other manufacturers' mice may operate with the AutoView. If you experience problems using an untested mouse, contact Cybex Technical Support with the manufacturer and model number of the mouse.
AutoView Commander Installer/User Guide
2 Installation Basic Install 1. Power down all computers that will be part of your AutoView system. Connecting your Peripherals 2. Locate your PS/2 keyboard, VGA video monitor and PS/2 mouse. on the back of 3. Plug your VGA monitor cable into the port labeled your AutoView. Plug your PS/2 keyboard cable and your PS/2 mouse cable into the ports labelled and respectively.
AutoView Commander Installer/User Guide Connecting Computers to the AutoView 4. Locate your first input cable. It will have a 25-pin “D” connector at one end. Plug this cable into any lettered channel port on the rear of the AutoView. The other end of the input cable will have five connectors: a 15-pin “HDD” connector for your video, a 5-pin DIN/6-pin miniDIN connector for an AT or PS/2 keyboard connection, and a 9-pin serial/ 6-pin miniDIN connector for a serial or PS/2 mouse connection.
Installation 6. Locate the power cord that came with your AutoView unit. Plug it into the IEC power connector on the AutoView. Make sure that the power switch is off, then plug the other end of the power cord into an appropriate AC wall socket. This socket must be near the equipment and easily accessible to allow for unplugging prior to any servicing of the unit. 1 ! 0 /60 A, Hz 50 , .1 0V 24 0- 10 7. Power up your AutoView unit first, then all attached computers.
AutoView Commander Installer/User Guide Advanced Install Attaching Multiple AutoView Units 1. Follow steps 1-6 of the Basic Install section. 2. Plug the 25-pin “D” connector of your input cable into any available channel port on the rear of your base AutoView unit. 3. Plug the 15-pin video connector on the other end of the cable into the port labelled on your first cascading AutoView unit. Plug the PS/2 mouse connector, designated by a yellow band or mouse icon, into the port.
3 Basic Operations Overview Your AutoView may be operated in a non-secure (no password required) or secure (password required) mode. All units ship defaulted to the nonsecure mode. For information on implementing password security see the “Administrator Functions” section of chapter 4. PCs may be powered up one at a time or all at once. No operator intervention is required during booting.
AutoView Commander Installer/User Guide Keyboard Control The following notational conventions appear throughout this chapter to illustrate commands for operating the AutoView. Whenever you see one of the symbols listed on the left side of the table, substitute the corresponding steps or values listed on the right side of the table. Convention Key Sequence or Value Enter Command Mode: 1. Press and hold down the ‘Num Lock’ key. 2. Press and release the minus (-) key on the numeric keypad. 3.
Basic Operations Keyboard Switching One of the ways to change the active channel in a non-secured AutoView system is by entering a short sequence of keystrokes on the keyboard. This is called keyboard, or hot-key, switching. Note: Hot-key switching is only available in the default non-secure state. For more information on secure versus non-secure operation, see the ‘Administrator Functions’ section of Chapter 4. The first set of keystrokes places your system in Command Mode.
AutoView Commander Installer/User Guide System Control & Maintenance The following commands are used for system control and maintenance. Enter the command sequences to perform the actions described in the table below. Key Sequence Action Kn Sets the keyboard scan set where n is a scan set number 1-3. MR If you hot-plug your mouse cable, you may experience a loss of mouse signal. Use this command to restore the signal if you are using a PC with a standard PS/2 mouse driver.
4 On-Screen Display Operations Activating OSD Activate on-screen display (OSD) by pressing either of the keyboard Control keys twice within one second. In nonsecure mode, this brings up the main OSD Window, “Administrator Channel List”. In secure mode, activating OSD will bring up the “User Login” window. Type in your user name and press Enter. The system administrator should login as “Admin”, “Root” or “Administrator”. If the user name is valid, the password window will appear.
AutoView Commander Installer/User Guide The OSD Window This window lists all named channels in your AutoView system. They will be listed alphabetically with their channel addresses and access status beside them. When in secure mode, only the channels that are accessible to the logged in user will be listed. (See the section ‘Administrator Functions’ for more information.
On-Screen Display Operations The Command Menu Once you have activated the main OSD Window, you can open the Command Menu by either pressing the Control key twice or by typing ALT-M. The Command Menu options are selected in the same manner as channels in the OSD Window. Scroll the Highlight Bar up and down and press Enter when your selection is highlighted.
AutoView Commander Installer/User Guide Basic Channel Maintenance The Channel Maintenance Menu is accessed from the Administrator Command Menu, and is available if you are operating in non-secure mode or if you are the system administrator. Here you can add, delete or alter individual channels.
On-Screen Display Operations 3. When prompted for another cascade level, type Y and press Enter. 4. Enter the letter that corresponds to the computer port on the cascaded AutoView you are adding and press Enter. 5. When you have finished adding levels (up to two total), type N when prompted for another cascade level and press Enter. Press Esc at any point to exit this operation without adding the channel. Deleting an Existing Channel 1. Highlight the channel you wish to delete in the main OSD Window. 2.
AutoView Commander Installer/User Guide The ID Window The ID Window appears when you change channels and displays the name of the selected channel. This window can be individually configured for each channel in your system. The characteristics of the ID Window can be changed from the Channel Maintenance Menu. This option is only available if you are operating in non-secure mode or if you are the system administrator. Changing the Size, Colour and Position of the ID Window 1.
On-Screen Display Operations Setting the ID Window Dwell Time This menu selection lets you set the time that the ID Window remains on screen after a channel switch. Each channel can be configured independently. The default time is set for 5 seconds. 1. From the main OSD Window, press the Control key twice or type Alt-M to access the Command Menu. 2. Select ‘Channel maintenance’ from the Command Menu. 3. Choose the option ‘Dwell time for ID window’. 4. Enter a number between 0-255 seconds.
AutoView Commander Installer/User Guide Administrator Functions The Administrator Functions Menu is accessed from the Command Menu. Here, you can create an administrator password, set a system logoff time and create individual user logins with specific access and privileges. This menu is only used if you are running your system in secure mode. If you configure an administrator password from this menu, your system will then be in secure mode.
On-Screen Display Operations Push-Button and Hot-Key Channel Selection While in secure mode, all front panel push-buttons and hot-key channel selection methods are disabled. (This also includes use of the Cybex Remote Switch Panel (RSP)) All other hot-key commands remain operational to the administrator only. In non-secure mode, all pushbuttons and hot-key commands function normally. Creating the Administrator Password 1. Press the Control key twice or type Alt-M to access the Command Menu. 2.
AutoView Commander Installer/User Guide Setting Up Additional Users 1. Press the Control key twice or type Alt-M to access the Command Menu. 2. Select ‘Administrator Functions’ from the Command Menu. 3. Select ‘Setup User 1’ from the Administrator Menu. 4. Choose the ‘Name’ sub-menu and enter the name for this user. 5. Choose the ‘Password’ sub-menu and enter the password and confirm it for this user. (Passwords are not case sensitive.) 6. Choose the ‘Access’ sub-menu.
5 Channel Scanning Choosing a Scanning Method AutoView's scanning feature allows you to automatically monitor, or scan, your computer channels without intervention. When keyboard activity is detected, scanning is suspended until all keyboard activity stops. Scanning then resumes with the next channel in sequence. Mouse activity will not affect scanning in any way. The length of time each channel remains on the screen, or dwell time, is configurable and can be changed at any time.
AutoView Commander Installer/User Guide Setting the Scanning Order 1. From the main OSD Window, press the Control key twice or type Alt-M to access the Command Menu. 2. Choose ‘Scanning order’ from the menu. 3. Select either ‘Sequential order’ or ‘Alphanumeric order’. 4. Press Enter. Turning Scanning On and Off From the OSD menu. 1. From the main OSD Window, press the Control key twice or type Alt-M to access the Command Menu. 2. Select ‘Turn scanning ON’ or ‘Turn scanning OFF’ from the menu.
Channel Scanning By keyboard hot-key sequence (System Administrator or non-secure mode only) The following key sequences control scanning. Setting the Scanning Dwell Time (System Administrators and non-secure mode users.) Key Sequence Action SG Enables the scan Go command. SH Enables the scan Halt command. For Sequential Scanning 1. From the main OSD Window, press the Control key twice or type Alt-M to access the Command menu. 2. Choose the option ‘Sequential Scan Dwell Time.
AutoView Commander Installer/User Guide Scanning and Security In non-secure mode, you may scan channels either alphanumerically according to the channel list or sequentially through all attached servers. Note that with sequential scanning, you will pause at every active channel, regardless of whether that channel has been added to the channel list or not. In secure mode, you will only scan through channels that appear on the channel list, regardless of the scanning method chosen.
6 Appendices A: Specifications Mechanical Height: 1.7" (4.5 cm) Width: 17.2" (43.7 cm) Depth: 6.5" (16.51 cm) Weight: 4.2 lbs (1.91 kg) Environmental/ Power Operating Temperature: 41° (5°C) to 104° (40°C) Storage Temperature: -4° (-20°C) to 122° (50°C) Input Power: 8.
AutoView Commander Installer/User Guide B: Pairing Pairing connects two AutoView units serially, allowing access to 16 computers with one keyboard, monitor and mouse without using a computer port. It is used in place of cascading two units. To pair your AutoView units, use the instructions below instead of those given in the Installation chapter. Initial Configurations 1. Select one of your two AutoView units to be used as the slave unit. 2.
Appendices 4. Turn the AutoView unit on and press the Control key twice to activate the On-Screen Display system. The Administrator Channel list will appear in a pop-up menu. 5. Press the Control key twice more to activate the Administrator Command Menu. 6. Using the arrow keys, highlight ‘Administrator Functions’ and press Enter Enter. This will bring up the Administrator Menu. 7. From here, highlight and select ‘Unit Configuration’. 8.
AutoView Commander Installer/User Guide 10. Power down the slave AutoView unit and disconnect the keyboard and monitor. 11. Repeat Steps 2-7 with the remaining master AutoView unit. 12. Now, choose option 2, ‘Paired(Master)’ for this unit. Press Enter to save the selection and then press Esc repeatedly to exit the OSD menu. 13. Power down the master unit and disconnect the monitor. Pairing Connections 1. Locate the pairing cable kit.
Appendices 5. Connect a PS/2 mouse to the master AutoView unit. Connecting Computers to the AutoView 1. Power down the computers that will be part of your AutoView system. Make sure that both of your AutoView units are turned off. 2. Locate your first input cable. It will have a 25-pin “D” connector at one end. Plug this cable into any lettered channel port on the rear of the master AutoView.
AutoView Commander Installer/User Guide 4. Locate the power cords that came with your AutoView units. Plug each one into the IEC power connectors on the AutoView units. Make sure that the power switches are off, then plug the other end of the power cords into appropriate AC wall sockets. This socket must be near the equipment and easily accessible to allow for unplugging prior to any servicing of the unit. 1 ! PATENT PENDING 0 z 0H A, /6 50 , .1 V 40 0-2 10 5.
Appendices Note: Keyboard switching is not available on paired units. All other keyboard controls function as described earlier in the manual. Uninstalling Pairing 1. Press either Control key twice to bring up the On-Screen Display Administrator Channel List menu. 2. Press Control twice again, select ‘Administrator Functions’ and press Enter Enter. 3. Select ‘Unit Configuration’ and press Enter Enter. 4. Change the unit configuration to ‘Option 1, Tiered’. 5.
AutoView Commander Installer/User Guide C: Troubleshooting Our Technical Support staff is ready to assist you with any installation or hardware problems you encounter with your Cybex product. If a problem should develop, follow the steps below for the fastest possible service: 1. Check the troubleshooting tables below to see if the problem can be resolved by following the procedures outlined. 2. If you are unable to find a resolution, recreate the problem when possible.
Appendices Symptom Action Unable to hot-key switch to a channel Verify that no OSD menuing windows are up on your monitor. You must escape from all OSD menus to enable hot-key switching. Verify that you are not in secure mode. (No lock symbol on OSD screen.) Verify that you are in hot-key mode by checking to see if the green status LED is blinking. If it is not, press escape and try going into command mode again. If the problem persists, contact Cybex Technical Support.
AutoView Commander Installer/User Guide Symptom Action Mouse is inoperable on one computer channel If the mouse is inoperable on a channel, try the mouse reset command or with that PC selected. (For instructions on command mode, see ‘Basic Operations’.) Verify that the cables from the computer to the AutoView are connected properly. Make sure that you have keyboard/mouse privileges for that channel. Verify that the mouse driver and application are configured properly for mouse support.
Appendices Symptom Action Keyboard is inoperable on one computer channel If keyboard does not function on one channel, verify that the cables from the computer to the AutoView are connected properly. If you are operating in secure mode, verify your keyboard and mouse privileges. Verify that the keyboard works properly connected directly to the computer. If the problem persists, contact Cybex Technical Support.
AutoView Commander Installer/User Guide Symptom Action OSD menu does not “pop-up” Verify that you are pressing the Control key twice within one second. If the problem persists, contact Cybex Technical Support. Unable to change channels using OSD Verify that the channel is powered. Check the address configured in OSD. If the computer is powered and the address is correct, call Cybex Technical Support. Administrator password is forgotten Call Technical Support.
Appendices D: Problem Report For the best possible service, please fill out this form completely. Have your completed Problem Report with you when you call, or fax it to Technical Support directly.
AutoView Commander Installer/User Guide Problem Description: (Include all affected ports, exact nature of problem, troubleshooting steps taken, etc.) Fill out the chart below, including every computer attached to your AutoView system.
Warranty Cybex Computer Products Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 12 months from the date of purchase. During the warranty period, purchaser must promptly call Cybex for a Return Materials Authorization (RMA) number. Make sure that the RMA number appears on the packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON.
