User manual

Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007
Commercial-in-Confidence Page 21 of 43
2. Ensure that there are green boxes on the screen around the boxes that have been filed-in with
a cross on the slip.
If the expected image is not obtained:
Ensure that the slip has been inserted in the proper direction.
If the expected image is not obtained, verify with your helpdesk that the slip is a valid slip,
i.e., that the form code has been registered in the cross02.bin file placed in the
EngBench installation directory.
If the expected image is not obtained, clean the scanner as detailed in the Scanner
Maintenance section on page 26 and then repeat the calibration procedure.
After several trials, if the expected image is not obtained, the scanner is faulty and must be
replaced.