User's Manual

Broadband Security Router User Guide
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Chapter 7: Trouble Shooting
This chapter provides solutions to problems you may encounter during installation and
operation of your High-Performance Wireless Router.
Hardware
Q: The Power LED is off.
A: Check that the power cable is properly connected to the High-Performance Wireless
Router, the power adapter and the socket.
Q: The LAN Link LED is off.
A: Please check the following:
9 Check if the computer, hub or switch is properly connected to the
High-Performance Wireless Router.
9 Check that the computer’s Ethernet card is properly installed.
9 Check that the High-Performance Wireless Router and the computer are on
the same network segment. If you are not sure, initiate the DHCP function
(4-1) and set your computer to obtain an IP address automatically (3-3).
9 Check that the computer is using an IP address in the range of 192.168.1.2 ~
192.168.1.254 and is therefore compatible with the High-Performance
Wireless Router’s default IP address of 192.168.1.1 (3-3). Check also the
Subnet Mask is set to 255.255.255.0
Q: The DIAG LED stays lit.
The DIAG LED should light up when the device is first powered up to indicate it is
checking for proper operation. After a few seconds, the LED should go off. If it stays lit,
the device is experiencing a problem. Please contact your dealer.
Q: Why can’t I configure the High-Performance Wireless Router?
A: First, check whether the High-Performance Wireless Router is properly installed or
not, including the LAN and WAN connections, and that all devices are switched on.
Next, check the IP configuration of your PC:
9 For Windows 95/98 users: run winipcfg.exe or winipcfg from Run on the
Start menu. If there are no IP addresses shown, click Release All and then
click Renew All to get the IP addresses.
9 For Windows NT 4.0 users: run ipconfig.exe or ipconfig from Run on the
Start menu and follow the instruction as above.
Ensure that your PC and the High-Performance Wireless Router are on the same