User's Manual

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Chapter 7: Trouble Shooting
This chapter provides solutions to problems you may encounter during installation and
operation of your 11g Wireless Broadband router .
Hardware
Q: The Power LED is off.
Check that the power cable is properly connected to the 11g Wireless Broadband router , the
power adapter and the socket.
Q: The LAN Link LED is off.
Check that the computer, hub or switch is properly connected to the 11g Wireless Broadband
router .
Check that the computer’s Ethernet card is properly installed.
Check that the 11g Wireless Broadband router and the computer are on the same network
segment. If you are not sure, initiate the DHCP function (4-1) and set your computer to obtain
an IP address automatically (3-3).
Check that the computer is using an IP address in the range of 192.168.1.2 ~ 192.168.1.254 and
is therefore compatible with the 11g Wireless Broadband router ’s default IP address of
192.168.1.1 (3-3). Check also the Subnet Mask is set to 255.255.255.0
Q: The DIAG LED stays lit.
The DIAG LED should light up when the device is first powered up to indicate it is checking
for proper operation. After a few seconds, the LED should go off. If it stays lit, the device is
experiencing a problem. Please contact your dealer.
Q: Why can’t I configure the 11g Wireless Broadband router ?
First, check whether the 11g Wireless Broadband router is properly installed or not, including
the LAN and WAN connections, and that all devices are switched on.
Next, check the IP configuration of your PC:
 For Windows 95/98 users: run winipcfg.exe or winipcfg from Run on
the Start menu. If there are no IP addresses shown, click Release All
and then click Renew All to get the IP addresses.
 For Windows NT 4.0 users: run ipconfig.exe or ipconfig from Run on
the Start menu and follow the instruction as above.
Ensure that your PC and the 11g Wireless Broadband router are on the same
network segment. If you are not sure, initiate the DHCP function and set you
PC to obtain an IP address automatically.
Ensure that your PC is using an IP Address within the range 192.168.1.2 to
192.168.1.254 and thus compatible with the 11g Wireless Broadband router