User's Manual

Wireless-G Router User's Manual
Appendix A: Troubleshooting
You cannot connect to the Internet.
• Make sure the router is powered on. The POWER indicator should be shining a
steady green and not flashing.
• If the POWER indicator is flashing, then power off all of your network devices,
including the modem, router, and computers. Then power on each device in the
following order: (1) Cable or DSL modem, (2) router, (3) computer.
• Check the cable connections. The computer should be connected to one of the
ports numbered 1-4 on the router, and the modem must be connected to the
Internet port on the router.
The modem does not have an Ethernet port.
It is is a dial-up modem. To use the router, you need a cable or DSL modem and a
high-speed Internet connection.
The software you formerly ran to connect to your DSL service no longer works.
After you set up the router, it will automatically connect to your ISP, so you no longer
need to connect with software from your ISP.
The DSL telephone line does not fit into the router's Internet port.
The router does not have a built-in modem. You still need your DSL modem in order
to use the router. Connect the telephone line to the DSL modem and follow the
instructions in Chapter 1.
When you start up your Web browser, you are prompted for a user name and
password. If you want to get rid of the prompt, follow these instructions.
Launch the Web browser and perform the following steps (these steps are specific to
Internet Explorer but are similar for other browsers):
1. Open the Tools menu and choose Internet Options.
2. Click the Connections tab.
3. Select Never dial a connection.
4. Click OK.
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